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Key highlights of the appBring external data inside Jira issues from any Database, SQL, CRM, REST API, LDAP, Salesforce, Azure AD, Hubspot, nFeed, Assets
Access all your external data sources from Jira
Connect Jira to external data sources :
📍Databases
📍REST APIs
📍CRMs (Hubspot, Pipedrive,...)
📍User directories
📍CMDB
Access an unlimited volume of custom fields options from Jira without impacting its performance
Boost teams' efficiency with up-to-date data
🔄 Access real-time data in Jira with dynamic custom fields based on issue context to boost team productivity
🔗 Set up field dependencies and create multi-levels cascading select lists for better data organization
Highlight relevant data in your custom fields
🎨 Set-up how data is displayed in Jira with customizable templates to make it meaningful for users
🎯 Configure dependencies to focus on relevant data only, eliminating manual errors and improving team workflow
Supporting media
More details
Bring your external data inside Jira issues with Elements Connect.
📅 Book a demo call 📖 Read documentation 💬 Ask our support
👉 See most popular use-cases in action:
- Enrich support request with CRM data
- Fetch reporter details from AD to triage in queues
- IT support request for an asset in a CMDB
🔍 Discover our key features:
- Query data from REST APIs, databases & CRMs (Salesforce, …)
- External data synchronization
- Advanced dependencies between connected fields and Jira fields values
- Single select, multi select & read only fields
- Compatible with native reports and automation
- Available for Jira and Jira Service Management
“Elements Connect is a great plugin. It has helped us a lot with our complex hierarchical relationships. The plugin is very flexible and offers many capabilities.” Jackson C. ⭐⭐⭐⭐
🔐 We are SOC2 Type 2 compliant.
You’re a Solution Partner? Get in touch with Charlotte!
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Elements Connect (external data fields for Jira) integrates with your Atlassian product
Version information
Version 1.3.68-AC•for Jira Cloud
- Release date
- Mar 27th 2025
- Summary
- Inline edition of your custom fields
- Details
Elements Connect for Jira Cloud just got better!
- 🧩 UI KIT 2 is now live — Our custom fields now support inline editing, offering a smoother and more integrated experience across Jira screens.
- 📈 Increased JSM support — You can now add up to 150 connected items in your Jira Service Management requests.
- ⚙️ Improved cache settings — Cache value will be immediately refreshed after cache duration is updated.
Key versions history:
- 2025/03/18 - FreeMarker in POST body
- 2025/02/21 - Security fix & bug fix
- 2025/01/23 - Max results settings for connected fields
- 2025/01/06 - User fields & Date fields
- 2024/12/02 - Dependency to issue key & new parameter for OAuth2
Check our previous releases here.
🚀 See Elements Connect Cloud in action on our Demo Playground!
Migrating to Cloud? Help us help you: tell us about your current set up.
Check out how to display snippets of related Jira issues exactly where you need them. Check out Elements Overview
- Payment model
- Paid via Atlassian
- License type
- Commercial