2,566
Customers have installed this app in at least 2,566 active instances.
2,566
Customers have installed this app in at least 2,566 active instances.
2,566
Customers have installed this app in at least 2,566 active instances.
    by Elementsfor Jira Cloud, Jira Server 7.13.0 - 8.14.0, Jira Data Center 7.13.0 - 8.14.0 and more versions
    Versions available for Jira Server 6.1 - 7.12.3
    Jira Data Center 7.2.0 - 7.12.3
    Supported
    Elements supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Elements supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Elements supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    Bring external data inside Jira issues. Say goodbye to data duplication. # custom fields, SQL, Database, CRM, LDAP, nFeed, Assets

    Bring external data inside Jira issues. Say goodbye to data duplication. # custom fields, SQL, Database, CRM, LDAP, nFeed, Assets

    Bring external data inside Jira issues. Say goodbye to data duplication. # custom fields, SQL, Database, CRM, LDAP, nFeed, Assets

    Fetch data from your SQL databases

    Set-up dependencies and multi-levels lists

    Configure how data is displayed in tickets

    Query data from any database and display up-to-date information on the Jira Service Management customer portal and on the agent view. Connect Jira to your CRM, your Asset Manager or any home-made database.

    Set up dependencies between your connected items to fetch and display only the relevant information based on previous selection. It works perfectly with multiple-levels lists to narrow down the options.

    Completely customize how data is displayed in custom fields with HTML and native AUI components. Choose from read-only or auto-complete select lists and display multiple items values in attractive tables or bullet lists.

    Populate custom fields with data from any source

    Create dynamic fields and set up dependencies

    It's your data - display it your way

    Query data from a SQL database, an LDAP, a REST API or your local Jira. Display updated results in custom fields. Elements Connect has you covered, whether you need to fetch data from a CRM or query a CMDB for assets

    Use Elements Connect to configure dynamic custom fields fetching their value(s) depending on the context of the issue. You can also set up field dependencies and create cascading select lists for more complex use cases

    Elements Connect lets you configure how your data is displayed with HTML and native AUI components. Add headers and footers to your templates and display multiple field values in attractive tables or bullet lists

    Populate custom fields with data from any source

    Create dynamic fields and set up dependencies

    It's your data - display it your way

    Query data from a SQL database, an LDAP, a REST API or your local Jira. Display updated results in custom fields. Elements Connect has you covered, whether you need to fetch data from a CRM or query a CMDB for assets

    Use Elements Connect to configure dynamic custom fields fetching their value(s) depending on the context of the issue. You can also set up field dependencies and create cascading select lists for more complex use cases

    Elements Connect lets you configure how your data is displayed with HTML and native AUI components. Add headers and footers to your templates and display multiple field values in attractive tables or bullet lists

    More details

    Built by Elements, the makers of the popular data connector for Jira Server & Data Center with 1600+ customers.

    -----

    ⚡ New on Jira Cloud !

    Elements Connect for Jira Cloud brings your external data stored in SQL databases inside Jira Service Management. It empowers agents to provide fast, accurate answers to customer requests while simplifying the ticket creation process for end-users.

    What you can do, right now:

    • Query data from your Postgre SQL databases
    • Create dependencies between your connected items
    • Display connected items on the JSM customer portal
    • Different data displayed on the customer portal and on the agent view

    Empower JSM customers to:

    • Select the service they need from a list populated with data from a Service Catalog
    • Look up assets details from a CMDB directly in JSM
    • Easily retrieve contract details based on contract id

    Soon available:

    Want to know more?

    📖 Read documentation - 💬 Ask our support

    More details

    Elements Connect (formerly nFeed) brings your external data inside Jira custom fields. The app lets you configure how data is displayed and how often it is refreshed.

    Want to know more?

    💡See demos - 📖 Read documentation - 💬 Ask our support

    Elements Connect is now available for Jira Cloud! 🎉 Check it now.

    ------

    Featured highlights:

    • Query any data source: SQL databases, LDAPs, REST APIs or even Jira itself
    • Configure how data is displayed with HTML
    • Contextualize queries based on Jira issue attributes
    • Choose between "Live" fields to display real-time data, and "Snapshot" fields.
    • Get insights about fields set-up in context using our configuration tester
    • Connected fields are available in Jira Software and Jira Service Management

    Popular use-cases include:

    • Get employees details from LDAP
    • Look up product details from a catalog
    • Retrieve details about clients from Salesforce

    ------

    Elements Connect is an app published by Elements, editors of Copy & Sync, Checklist and Spreadsheet.

    More details

    Elements Connect (formerly nFeed) brings your external data inside Jira custom fields. The app lets you configure how data is displayed and how often it is refreshed.

    Want to know more?

    💡See demos - 📖 Read documentation - 💬 Ask our support

    Elements Connect is now available for Jira Cloud! 🎉 Check it now.

    ------

    Featured highlights:

    • Query any data source: SQL databases, LDAPs, REST APIs or even Jira itself
    • Configure how data is displayed with HTML
    • Contextualize queries based on Jira issue attributes
    • Choose between "Live" fields to display real-time data, and "Snapshot" fields.
    • Get insights about fields set-up in context using our configuration tester
    • Connected fields are available in Jira Software and Jira Service Management

    Popular use-cases include:

    • Get employees details from LDAP
    • Look up product details from a catalog
    • Retrieve details about clients from Salesforce

    ------

    Elements Connect is an app published by Elements, editors of Copy & Sync, Checklist and Spreadsheet.

    Reviews for cloud

    (86)
    Sign in to write a review
    by Jerome Thuillier on 2017-08-07
    We were looking for a while to a mean to manage controlled lists, but editable by some key users. nFeed allows us to set up this feature that is really key in our worldwide organization, with the different time zones. It can be tricky to configure exactly what you want in the different displays, but the support team really did a great job.
    Was this review helpful?YesNo
    Elements

    Hi Jérome.

    Thanks for the review. Regarding the configuration, we know it's not always straightforward. We are taking this remark into account and will try to improve this in a future release.

    The Valiantys Software team.

    by gael motte on 2017-07-19
    Since JSD support, i am wondering how i could do without nFeed before ! Forms now get intelligent, can give feedback to customers easilly and integrate with almost any system ! Support team is awesome ! Kudos !
    Was this review helpful?YesNo
    by Chau on 2017-05-24
    I'm having a hard time connecting nFeed to a database in SQLServer. So when I use Microsoft SQL Management Studio connecting to this server, I use SQL instance name as "PSQL344ntv\prod" But when I enter it into "Host Name" it doesn't like that.
    Was this review helpful?YesNo
    Elements

    Hi Chau - thanks for evaluating our product. Did you know that we offer a dedicated support for our app? You can reach out to our support team and they will investigate your issues and help you set up the app so it does the job you want to use it for.

    by TALBI Mohand on 2017-05-22
    We have two licenses of this plugin, it is simple to use and efficient. The support is very reactive. I recommand it.
    Was this review helpful?YesNo
    Elements

    Thanks a lot Mohand for this kind review. We always do our best to serve our users.

    The Valiantys Software team

    by Philippe Ducassé on 2017-05-19
    Difficile de faire sans !
    Was this review helpful?YesNo
    Elements

    Merci Philippe !

    L'equipe Valiantys Software

    Reviews for server

    (86)
    Sign in to write a review
    by Sandipta Sucharita on 2020-09-25
    Really it's a great app. Thank you so much for creating such a application to link with other tools easily. And support team are excellent. Nelly, Simon and all are so helpful. And the response is so immediate. Once again thanks ton!
    Was this review helpful?YesNo
    by Andrew Wolpers on 2020-08-18
    Fantastic, flexible plugin. Love the ability to test and visualize within seconds in field configurations themselves. Their support team is probably the best Support I've encountered with any plugin. They've been happy to help troubleshoot issues and point me to documentation when applicable.
    Was this review helpful?YesNo
    Elements

    Wow, thanks Andrew!! This is a the kind of feedback that gives our team a happy smile and even more drive to delight our customers day in, day out. Happy to help in case you need anything. The Elements team.

    by Mohamed BENZIANE on 2020-07-22
    Great app, all our needs are met with this app. The support is amazing, they will work hard until they found the solution to your issue! Very responsive team.
    Was this review helpful?YesNo
    Elements

    Thanks Mohamed for your feedback. Our support team always does its best to provide customers satisfaction, they're pleased to have solved your issue.

    by José Jiménez on 2020-05-27
    One of the most helpful and powerful apps on the Marketplace. The support team is amazing.
    Was this review helpful?YesNo
    Elements

    Muchas gracias José! We're really glad our product & support team help you in your job. This kind of feedback makes our day! If you have any ideas for new features or use-cases, feel free to reach out to us at any time.

    by Jonathan Nick Paul Merino on 2020-04-09
    is there a similar plugin for jira cloud?
    Was this review helpful?YesNo
    Elements

    Hello Jonathan, glad you ask: we're working on Elements Connect for Jira Cloud. The app will be released in beta in the coming weeks. It'll help people bring their external data inside Jira Service Desk as a start. To receive updates of our progresses or share your needs with our product manager, please register to our beta program!Cheers, The Elements team.

    Reviews for Data Center

    (86)
    Sign in to write a review
    by Muthanna on 2020-06-01
    I really like the support team, who did not hesitate to work alongside with other team when the issue falls in a grey area. Thanks for all the support and help to fix the issue I had with rich filter which was caused due to elements connect field(nfeed).
    Was this review helpful?YesNo
    Elements

    Thank you so much for this review! Our support team works really hard to provide clients with an exceptional quality of service and such feedback means a lot.

    by Martin Cleaver on 2019-08-28
    Great, unless you need REST pagination, which is not supported. I'll be happy to re-review once https://support.elements-apps.com/browse/CO-1513 is implemented.
    Was this review helpful?YesNo
    Elements

    Hello Martin, we understand this feature is important to you. We're updated our backlog to reflect our roadmap and be more transparent on what we're working on during the current quarter.

    We're just shipped a major version of Elements Connect, bringing a lot of improvements and we're now working on taking Elements Connect to Jira Cloud. The feature you're interested in is, as mentioned in the ticket, still major for us, but we'll address it at a later time.

    Meanwhile, our support team can work with you to find a workaround for your use-case. Feel free to contact them.

    We hope you can revise your position now, as 2 stars reviews are damaging our product's reputation.

    Kind regards,

    The Elements team.

    by Jerome Thuillier on 2017-08-07
    We were looking for a while to a mean to manage controlled lists, but editable by some key users. nFeed allows us to set up this feature that is really key in our worldwide organization, with the different time zones. It can be tricky to configure exactly what you want in the different displays, but the support team really did a great job.
    Was this review helpful?YesNo
    Elements

    Hi Jérome.

    Thanks for the review. Regarding the configuration, we know it's not always straightforward. We are taking this remark into account and will try to improve this in a future release.

    The Valiantys Software team.

    by gael motte on 2017-07-19
    Since JSD support, i am wondering how i could do without nFeed before ! Forms now get intelligent, can give feedback to customers easilly and integrate with almost any system ! Support team is awesome ! Kudos !
    Was this review helpful?YesNo
    by Chau on 2017-05-24
    I'm having a hard time connecting nFeed to a database in SQLServer. So when I use Microsoft SQL Management Studio connecting to this server, I use SQL instance name as "PSQL344ntv\prod" But when I enter it into "Host Name" it doesn't like that.
    Was this review helpful?YesNo
    Elements

    Hi Chau - thanks for evaluating our product. Did you know that we offer a dedicated support for our app? You can reach out to our support team and they will investigate your issues and help you set up the app so it does the job you want to use it for.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$20050 users$500100 users$1,500250 users$2,900500 & upAdditional pricing details
    50 users$500/year100 users$1,500/year250 users$2,000/year500 users$3,000/year750 users$4,500/year1000 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.8
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Elements provides support for this app.

    Elements provides support for this app.

    Elements provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-12-01

    Summary

    End of the extension of the free version for our beta users & security

    Details

    After an initial extension of the free version for beta users, they are now required to upgrade to the paid version of the app on which they'll benefits from our latests innovations.

    📢 Call for feedback! Request the datasource you need.

    Key versions history:

    • 2020/12/1 - End of the extension of the free version for our beta users and security improvements
    • 2020/11/18 - Stability improvement
    • 2020/11/16 - Agents can edit connected items from the issue view
    • 2020/11/03 - Fix critical security issue
    • 2020/10/28 - Official end of beta, Elements Connect becomes a paid app
    • 2020/09/17 - iOs, Android and Mac apps compatibility
    • 2020/09/17 - Elements Connect values moved to a glance view in the new issue view
    • 2020/08/17 - Global admin UX polish
    • 2020/08/05 - Error messages are now visible by Jira admin from the JSM portal
    • 2020/07/16 - Preconfigured examples
    • 2020/07/15 - Hide readonly connected items on portal
    • 2020/06/15 - Initial beta release

    Versions

    Version 6.5.2 Jira Server 7.13.0 - 8.14.0 Released 2020-11-25

    Summary

    Cache default value and in-app "getting started" guide

    Details

    If you're upgrading from Elements Connect v5, read this release note carefully!

    • To help new users of Elements Connect get off a good start, we have embedded the Elements Connect getting started guide in the app. This comprehensive guide helps admins set-up their first connected fields, from connecting to a datasource to retrieving external data and customizing how it's displayed in custom fields.
    • CO-3780 - Cache shall be active when configuring a new field

    Versions

    Version 6.5.2 Jira Data Center 7.13.0 - 8.14.0 Released 2020-11-25

    Summary

    Cache default value and in-app "getting started" guide

    Details

    If you're upgrading from Elements Connect v5, read this release note carefully!

    • To help new users of Elements Connect get off a good start, we have embedded the Elements Connect getting started guide in the app. This comprehensive guide helps admins set-up their first connected fields, from connecting to a datasource to retrieving external data and customizing how it's displayed in custom fields.
    • CO-3780 - Cache shall be active when configuring a new field

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Elements Connect - external data fields via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Elements Connect - external data fields. You're prompted to log into MyAtlassian. Elements Connect - external data fields begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Elements Connect - external data fields versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Elements Connect - external data fields.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.
    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Elements Connect - external data fields via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Elements Connect - external data fields. You're prompted to log into MyAtlassian. Elements Connect - external data fields begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Elements Connect - external data fields versions compatible with your instance, you can look through our version history page.

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