Elements Connect (external data fields for Jira)
OVERALL RATINGS
INSTALLS
2,754
SUPPORT
- Partner Supported
- Cloud Migration Assistance
TRUST SIGNALS
Key highlights of the appBring external data into Jira issues, regardless of the technology, from any Databases (SQL) or REST API
Access all your external data sources from Jira
Connect Jira to all your external data sources :
📍 Databases (SQL)
📍 REST API (with multiple authentication modes)
And access unlimited volume of custom fields options from Jira without impacting its performance.
Boost teams' efficiency with up-to-date data
🔄 Access real-time data in Jira with dynamic custom fields based on issue context to boost team productivity.
🔗 Set up field dependencies and create multi-levels cascading select lists for better data organization.
Highlight relevant data in your custom fields
🎯 Configure dependencies to focus on relevant data only, eliminating manual errors and improving team workflow.
🎨 Hide data for JSM customers and display it just for agent.
Supporting media
Editions New
This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.
Standard
Onboard your team and scale fast
Includes:
Rest API data source
Database data source
Connected fields
Live field update
Custom templating
Advanced
Unlock the full range of app features
Everything from Standard, plus:
Increased active data sources limit
Increased active connected fields limit
Increased cache flexibility
Priority support
More details
Bring your external data inside Jira work items with Elements Connect
👉 Most popular use-cases:
- Enrich support request with CRM data
- Fetch reporter details from AD to triage in queues
- Integrate Jira to your CMDB for faster request resolution
- Streamline IT support with multi-source data integration
- Ease app development by bringing accurate information
🔍 Discover our key features:
- Query any external data via Databases (SQL) or REST API - including CRMs (Salesforce, HubSpot), user directories (Azure AD) & CMDB (Assets)
- External data synchronization
- Advanced dependencies between connected fields and Jira fields values
- Configure user-based filtering to show only relevant options
- Single select, multi select & read only fields
- Compatible with native reports + automation
👉 Get Help:
📅 Book a demo call 📖 Read documentation 💬 Ask our support
You’re a Solution Partner? Get in touch with Charlotte!
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Elements Connect (external data fields for Jira) integrates with your Atlassian app
Version information
Version 6.4.0•for Jira Cloud
- Release date
- Apr 2nd 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial