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BMC Remedy to JSM migration without downtime

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Unsupported

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Key highlights of the appMigrate Remedy to JSM without downtime while preserving requests, comments, attachments, history, relationships, and custom fields

Keep service operations running through cutover

Move BMC Remedy Requests to JSM while teams continue working in Remedy. Reverse sync keeps changes aligned from JSM to Remedy during the transition, maintaining continuity until cutover. Request a demo.

Retain service details and history for resolution

Bring BMC Remedy’s request history, relationships, comments, attachments and critical context into JSM. Preserve the information teams need to trace previous issues and understand past interactions. Request a demo

Get data aligned to your JSM setup

Map Remedy fields, transform values, and adapt data structures during migration. Align data with JSM workflows, templates, and field configurations without forcing legacy Remedy structures into JSM. Request a demo.

More details

1. Can I migrate only selected BMC Remedy requests instead of the entire dataset? 
Yes. OMM lets you define your migration scope and select the specific BMC Remedy Requests you want to migrate, rather than moving the entire dataset. 

2. Can I migrate BMC Remedy request data in phases? 
Yes. OMM supports phased migrations, allowing you to migrate data in multiple stages based on your rollout plan and priorities. 

3. Can I validate BMC Remedy data before completing the migration? 

Yes. OMM provides migration controls and validation capabilities to help verify migrated data and identify potential issues before finalizing the migration. 

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy and security questionnaire has been filled by the partner

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 9x•for Jira Cloud

Release date
Sep 24th 2026
Summary
Seamless issue and project movement
Details

For bug fixes and updates, refer to the release notes here

Payment model
Paid via Vendor
License type
Commercial

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