Mria Contacts: Contact Management in Jira & JSM

Mria Contacts adds structured contact management to Jira and Jira Service Management. Import contacts, organize customers and stakeholders, and link them to issues and requests for better visibility and collaboration.

Support and delivery teams can store customer data inside Jira & JSM, import existing contacts from CSV, and access customer context directly from requests and issues

Use Mria Contacts to:

• Maintain a single customer database inside Jira
• Import contacts and companies in bulk
• See who is behind each JSM request
• Share customer data across support and internal teams

The app is ideal for teams that need reliable customer visibility in Jira but do not need a full sales CRM. Simple to adopt, Jira-native, and built for everyday Jira workflows.

Check our Documentation for quick setup and best practices. If you need to manage not only contacts but also leads, deals, and products, we recommend trying Mria CRM.