| Features | Standard | Advanced |
|---|
A ready-to-use, configurable dashboard gadget for tracking work items by cycle time, monitoring trends, and identifying SLA breaches | | |
A configurable, ready-to-use dashboard gadget for visualizing cycle-time distribution, averages, SLA breaches, and key percentiles | | |
A configurable dashboard gadget for visualizing average cycle time, historical trends, and rolling averages over time | | |
A highly flexible gadget for tracking total or average time in status, board columns, or status categories, with breakdowns by any field. | | |
Track cycle time, lead time, time between statuses, time in status, time to resolution, average resolution time, and other flow metrics | | |
Choose from many data sources, including agile boards, sprints, epics, saved filters, portfolio level items, or custom JQL queries | | |
Adapt calculations, custom statuses, colors and display options to your reporting needs | | |
View detailed metrics in flexible data tables and export the underlying data for further analysis, reporting, or sharing | | |
Jump to the front of the queue with faster response times and Zoom calls when needed | | |
Live Zoom demo plus ongoing expert guidance for setup, configuration, and optimization from your dedicated Customer Success Manager. | | |
A dedicated phone line and contact person to call at any time in case of emergency | | |