ITSM Platform Modernization with Jira Service Management

Modus Create helps organizations modernize IT service management by migrating from legacy platforms like ServiceNow, Zendesk, Freshservice, and BMC Remedy to Jira Service Management (JSM). JSM unifies request, incident, change, and asset management in one intuitive, scalable platform designed to improve agility and reduce overhead. Our consultative approach ensures each migration is tailored to your structure, processes, and goals—minimizing disruption while accelerating time-to-value. Compared to traditional ITSM solutions, JSM offers a lower total cost of ownership, no-code configuration, and seamless integration with Atlassian’s development tools. The results: faster resolution times, streamlined service delivery, better cross-team collaboration, and measurable cost savings—often up to 50% less in licensing costs. With Modus, you gain a trusted partner to simplify ITSM, boost efficiency, and unlock long-term success with Jira Service Management.