OVERALL RATINGS
INSTALLS
3
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appAll your Jira issues on one page — bulk comments on up to 25, a different one on each, internal note or customer reply on JSM
Bulk Comment on Up to 25 Jira Issues
Every issue you pick becomes a card with its own comment box, all on one page. Write a different comment on each, then post all 25 in a single send. Works in Jira, Jira Service Management and Jira Product Discovery.
Internal Note and Customer Reply on One Request
On Jira Service Management and Customer Service Management, every comment is an internal note or a reply to the customer — and one request can carry both. Replies are emailed to the customer; notes stay private.
Move Each Issue as You Comment
Set a status on any card while you write. One issue to In Review, the next to Done, the rest left alone. Only the transitions your workflow allows are offered, in Jira and Jira Service Management.
Supporting media
More details
Stop commenting on Jira issues one at a time.
An incident is resolved, a release ships — and twenty issues need the same update. Jira does one at a time: twenty tabs, twenty pastes.
This gives each issue its own comment box.
A guided 3-step flow: Select, Comment, Send.
Works in Jira, Jira Service Management and Jira Product Discovery — including Customer Service Management projects.
Key features:
- Comment on up to 25 Jira issues at once, each with its own comment
- On Jira Service Management and Customer Service, choose who sees it — an internal note, a reply to the customer, or both on the same request
- Bulk update Jira issue status in the same pass
- Find issues by keyword, key or JQL
- A real Jira editor: tables, code blocks, @mentions and slash commands
- Attachments up to 2 GB per send
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Bulk Comments for Jira integrates with your Atlassian app
Version information
Version 4.6.0•for Jira Cloud
- Release date
- Sep 7th 2026
- Summary
- Now on Jira Service Management: internal notes and customer replies per request
- Details
Bulk Comments now works across every Jira product.
On Jira Service Management and Customer Service Management, every comment is explicitly an internal note or a reply to the customer, and the choice is per request. A reply to the customer emails them and cannot be taken back, so a confirmation names exactly how many customers a send will reach before anything is posted.
A request can also carry both at once — the customer reply and the internal note that goes with it — written separately and posted together.
Jira Product Discovery is supported, and the app now says issues, requests or ideas depending on what you selected.
Removed: undo. It could not honestly cover a service project, because a customer email is already sent by the time you press it. The confirmation before sending replaces it.
Also: accessibility and keyboard support throughout, correct dark mode inside a dark Jira, and fixes to attachment handling on partial failures.
- Payment model
- Paid via Atlassian
- License type
- Commercial