OVERALL RATINGS
INSTALLS
4
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appRovo Agent: AI-assisted request routing with smart form auto-fill. No data loss. Customizeable
Request redirects with prefilled content
Out-of-the-box Rovo agents recommands the most fitting request form and prefills any fields with information from the interaction.
Custom Rovo Action for Custom Agents
Enhance your custom Rovo Agents with the skill to do smart redirects!
Use Portal Guide Rovo Agents inside the JSM Portal
Guide internal users directly from the portal!
More details
💪 Instantly guide users to the right Jira Service Management request type, no misrouted tickets!
- Auto-prefill request forms with info from the conversation, less typing, fewer errors.
- Enhance your custom Rovo agents with the ‘Portal Guide’ skill.
- Out-of-the-box Rovo agent - No setup required!
- Supports native JSM portal Rovo integration!
Make support effortless. Try Portal Guide
🔒 Secure by design!
- Built on Forge: Runs on Atlassian
- No data stored!
- Minimal app permission scopes - only ‘read’
- 24h response SLA
🔧 Notes
- Only Atlassian licensed users can currently interact with Rovo agents.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Portal Guide (JSM, Rovo) integrates with your Atlassian app
Version information
Version 7.5.0•for Jira Cloud
- Release date
- Dec 2nd 2025
- Summary
- Portal Guide custom Rovo skill now available
- Details
You can now enhance your own custom Rovo Agents with Portal Guides capabilities! Read more
- Payment model
- Paid via Atlassian
- License type
- Commercial