Reopen Receipt — Track Reopened Issues for Jira

Reopen Receipt answers one question your velocity chart hides: how often does finished work come back, and why?

• Automatic capture: when an issue leaves a Done status category, the reopen is recorded on the issue. No setup, no workflow edits.
• One-click classification: the team picks a reason (regression, incomplete acceptance, scope change, accidental transition, other) and can add a short prevention note.
• Retro-ready: each issue shows its receipt history and reason counts, so retrospectives argue about fixes instead of memories.
• Works with custom workflows: detection is based on Jira status categories, not status names.
• Privacy by design: runs entirely on Atlassian Forge, no external servers, no personal data stored.