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ParticipantFlow for JSM

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Showing details for Cloud

Key highlights of the appAdd multiple request participants to JSM requests from a Jira group, emails or account IDs in Jira Automation, no API token

Add participants from a Jira group

Pick a Jira group in the rule editor and its active members are added as Request Participants. Replaces a custom group field plus hand-built web requests. Requires Administer Jira for the connected user.

Paste emails or account IDs

Add people from a comma- or newline-separated list of emails or account IDs. Unmatched emails are skipped and reported instead of stopping the run. One invalid account ID fails the whole ID batch.

Only adds, never removes

The current participants are read first; only missing people are added. Existing participants are kept and re-running a rule creates no duplicates.

Supporting media

More details

ParticipantFlow for JSM adds one action to Jira Automation: Add Request Participants. Point it at a request (usually {{issue.key}}) and choose a source: a Jira group, a list of emails, or a list of account IDs. No API token and no Send web request step to build.

  • Group: adds the group’s active members (up to 500 per run). Needs Administer Jira permission for the connected user.
  • Emails: comma- or newline-separated; addresses that match no user are skipped and reported.
  • Account IDs: sent to Jira as one batch, so one invalid ID makes the step fail.

Existing participants are never removed, and people who are already participants are skipped. Re-running the action does not remove existing participants or add duplicates. Results are returned as smart values such as {{updatedJiraResult.summary}} for later steps. Note that Jira may notify participants and give them portal access to the request, per your project settings.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

ParticipantFlow for JSM integrates with your Atlassian app

Version information

Version 2.2.0•for Jira Cloud

Release date
Oct 27th 2026
Summary
English UI and fixes for group and email participant lookup
Details
  • Automation action and configuration text are now in English.
  • Fixed group member lookup.
  • Fixed email-based user lookup.
  • Existing participant preservation and duplicate prevention remain unchanged.
  • No additional Forge permission scopes were introduced.
Payment model
Paid via Atlassian
License type
Commercial

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