Free app
OVERALL RATINGS
INSTALLS
5
SUPPORT
- Partner Supported
Key highlights of the appJira Service Management 2FA: Secure customer portal login with Two Factor Authentication (2FA/MFA) - TOTP, WebAuthn, YubiKey

JSM 2FA/MFA login for external customers
Setup in minutes
Enable 2FA/MFA for external customers and let them configure 2FA during their first login
Granular MFA Control, etc
Mobile Authenticator | KBA | YubiKey
Secure Jira Service Management with Mobile Authenticator (TOTP), Security Questions (KBA), WebAuthn (FIDO2), YubiKey Hardware Token, OTP over Email & SMS
Outstanding 24/7 Customer Support
#1 Top Rated 2FA app by Jira customers: best, widely installed, cutting-edge security solution
More details
Secure login for your external customers and restrict unauthorized access to Jira Service Management using simple & easy to setup Two Factor Authentication app.
App supports a broad range of authentication methods:
- Mobile Authenticator
- Security Questions (KBA)
- WebAuthn (FIDO2)
- YubiKey Hardware Token
- OTP over Email
- OTP over SMS
- Supports all TOTP apps like Google Authenticator, Authy, Duo, Microsoft Authenticator, LastPass, Aegis and freeOTP.
Contact us for a free Two Factor Authentication/2FA setup.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
MO Two Factor Authentication (2FA/MFA) for JSM Cloud integrates with your Atlassian app
Version information
Version 2.0.0•for Jira Cloud
- Release date
- May 21st 2026
- Summary
- Initial release of the JSM 2FA App
- Details
Initial release of the JSM 2FA app for Jira Service Management, introducing secure Two-Factor Authentication (2FA) to enhance user login security and access protection.
- Payment model
- Free
- License type
- Commercial