MFA/2FA for JSM Cloud (Two Factor Authentication)

by miniOrange

works with Jira Cloud

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SUPPORT: Partner Supported

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Key highlights of the appJira Service Management (JSM) 2FA Cloud: Secure login for customers with JSM Two Factor Authentication (2FA/MFA) - TOTP, WebAuthn

watch MFA/2FA for JSM Cloud (Two Factor Authentication) video

JSM 2FA/MFA Cloud login for external customers

Setup in minutes

Enable 2FA/MFA for external customers and let them configure 2FA during their first login

Coming Soon: Brute Force Protection, IP Whitelisting & Blocking, Granular Control, Audit Log, etc

Mobile Authenticator| OTP on Email/SMS| WebAuthn

Secure JSM Cloud with TOTP, Hardware Token/Yubikey/U2F, WebAuthn, OTP over SMS & Email, Security Question, Backup Code

Supports all TOTP apps: Google Authenticator, Authy, Microsoft Authenticator

Outstanding 24/7 Customer Support

Built by #1 Top Rated 2FA vendor in Jira: best, widely installed, cutting-edge security solution

2FA/MFA for JSM (Jira Service Management Cloud).

Supporting media

More details

Secure login for customers and restrict unauthorized access to Jira Service Management using Cloud 2FA/MFA Two Factor Authentication for JSM

App supports a broad range of authentication methods:

Mobile Authenticator
OTP over SMS and Email
YubiKey Hardware Token
WebAuthn(FIDO2)
Security Questions(KBA)
Backup Codes

Use any of the above methods as a backup option

Supports all TOTP apps like Google Authenticator, Authy, Duo, Microsoft Authenticator, LastPass, FortiToken, Aegis, and freeOTP.

Additional features:

Enable 2FA individually

Coming Soon:

External IDP support
Audit Log (User activities and Admin activities)
Brute Force 2FA Protection
IP Whitelisting & Blocking
Remember device
Change the look and Feel of end-user pages

Cloud 2FA/MFA for JSM (Jira Service Management)

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

MFA/2FA for JSM Cloud (Two Factor Authentication) integrates with your Atlassian app

Version information

Version 3.2.0•for Jira Cloud

Release date: Jun 19th 2026
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial