2FA for JSM Cloud (Jira Service Management) - 2FA / MFA

by miniOrange

works with Jira Cloud

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SUPPORT: Partner Supported

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Key highlights of the appJSM 2FA Cloud (Jira Service Management): Secure login for customers with JSM (2FA/MFA) Two Factor Authentication - TOTP, WebAuthn

watch 2FA for JSM Cloud (Jira Service Management) - 2FA / MFA video

JSM 2FA/MFA Cloud login for external customers

Setup in minutes

Enable 2FA/MFA for external customers and let them configure 2FA during their first login

Coming Soon: Brute Force Protection, Granular Control, etc

Mobile Authenticator| OTP on Email/SMS| WebAuthn

Secure JSM Cloud with TOTP, Hardware Token/Yubikey/U2F, WebAuthn, OTP over SMS & Email, Security Question, Backup Code

Supports all TOTP apps: Google Authenticator, Authy, Microsoft Authenticator

Outstanding 24/7 Customer Support

Built by #1 Top Rated 2FA vendor in Jira: best, widely installed, cutting-edge security solution

2FA/MFA for JSM (Jira Service Management Cloud).

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Editions

This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.

Standard

Onboard your team and scale fast

Includes:

Supported 2FA Methods
One-Click 2FA Management
Granular 2FA Control
Data Residency Support
Audit Logs

Advanced

Unlock the full range of app features

Everything from Standard, plus:

External IDP Support
Domain-Based IDP Routing
Premium Support
IP Restrictions

More details

Secure login for customers and restrict unauthorized access to Jira Service Management using Cloud 2FA/MFA Two Factor Authentication for JSM

App supports a broad range of authentication methods:

Mobile Authenticator
OTP over Email
YubiKey Hardware Token
WebAuthn(FIDO2)
Security Questions(KBA)
Backup Codes

Use any of the above methods as a backup option

Supports all TOTP apps like Google Authenticator, Authy, Duo, Microsoft Authenticator, LastPass, FortiToken, Aegis, and freeOTP.

Additional features:

Enable 2FA individually
Audit Logs
External IDP support
IP Whitelisting & Blocking

Coming Soon:

OTP over SMS
Brute Force 2FA Protection
Remember device
Change the look and Feel of end-user pages

Cloud 2FA/MFA for JSM (Jira Service Management)

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

2FA for JSM Cloud (Jira Service Management) - 2FA / MFA integrates with your Atlassian app

Version information

Version 5.2.0•for Jira Cloud

Release date: Oct 12th 2026
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial