INSTALLS
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SUPPORT
- Partner Supported
Key highlights of the appRequest and send files on Jira and JSM work items. Secure, expiring links for customers and partners, no Atlassian account needed
More details
Exchange files with people outside your team, right on the Jira work item. Customers, vendors and partners open a secure link in any browser, even on a phone. No Atlassian account needed.
- Request files: they upload, the files appear in the work item’s panel and a comment lets you know
- Send files: you upload, they download
- Control every link: expiry of up to 90 days, optional password, download limit per file in Send files, one-click revoke
- A ready-made message to paste into your own email or chat
- Up to 1 GB per file and 50 files per link
- One site-wide policy: file types, sizes, storage limit, retention and who can create links
- Audit log with filters and CSV export
Built for support teams collecting logs, agencies sharing assets with clients and finance teams handling signed documents.
🔐 Files stay in your organization’s Atlassian cloud, in Forge storage. No vendor servers, no data sent to external services.
🛠 Support
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Secure File Exchange for Jira integrates with your Atlassian app
Version information
Version 2.1.0•for Jira Cloud
- Release date
- Oct 10th 2026
- Summary
- Initial release
- Details
Initial release
- Payment model
- Paid via Atlassian
- License type
- Commercial