OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appAvoid the complexity of custom scripting. Bidirectionally sync incidents, problems, and requests while preserving rich data
Rich data sync with built-in recovery
Bidirectionally synchronize rich data, including comments, attachments, images, @mentions, relationships, and history, with built-in recovery to prevent data loss and eliminate duplicate or orphan records.
AI-assisted, no-code entity mapping setup
Synchronize Jira Service Management incidents, problems, changes, service requests, and more with BMC Helix requests through an intuitive GUI-based, AI-powered no-code drag-and-drop interface. Book a free demo!
Built to scale without slowing your systems
Scale from a single integration to enterprise-wide synchronization with an external architecture that avoids plugin overhead and keeps Jira Service Management and BMC Helix performing at their best.
More details
Enterprise-grade security and compliance
Protect cloud, hybrid, and on-premises environments with end-to-end encryption, RBAC, OAuth, detailed audit trails, and secure API connectivity.
Lower total cost of ownership
Automate synchronization to reduce manual effort, minimize maintenance overhead, and avoid dependency on technical experts while ensuring high accuracy and availability.
Frequently asked questions
Q: What data can OpsHub synchronize between Jira Service Management and BMC Helix ITSM?
A: OpsHub supports bidirectional synchronization of incidents, problems, changes, service requests, and custom issue types with BMC Helix ITSM requests.
Q: Does the OpsHub integration require plugins or custom scripts?
A: No. Configuration is entirely no-code with reusable mappings and configurable synchronization rules without the need for scripting or plugins.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 9.x•for Jira Cloud
- Release date
- Jul 17th 2026
- Summary
- Seamless issue and project movement
- Details
For bugs fixes and updates refer to these release notes here
- Payment model
- Paid via Vendor
- License type
- Commercial