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- Partner Supported
Key highlights of the appSync Jira work items to Salesforce automatically - Jira changes push to Salesforce the moment they happen. No manual entry
Sync Jira changes to Salesforce automatically
Every Jira work item update reaches Salesforce within seconds, no polling, no manual push. Auto-Push fires on Atlassian's item-updated event. Auto-Create builds the Salesforce record when a Jira work item is created.
See Salesforce data inside every Jira item panel
Salesforce records appear on every Jira work item in a bound project. Link a Case, Lead, Contact, or Opportunity from the item. Push changes on demand or let Auto-Push handle it. No tab-switching, no copy-paste.
Map fields, values, and sync direction precisely
Bindings link a Jira project to Salesforce. Inside each binding, entity mappings assign work item types to SF objects, field mappings set sync direction, and value mappings translate status labels between systems.
More details
SyncBridge runs on Atlassian's Forge infrastructure - there's no middle server sitting between Jira and Salesforce; your data syncs directly between the two.
- Connect Jira to Salesforce with OAuth Client Credentials - one-time admin setup, no per-user Salesforce login after configuration
- Auto-Push syncs Jira work item changes to Salesforce in seconds
- Auto-Create generates a Salesforce record when a matching Jira work item is created
- Map any Jira work item type to Salesforce Case, Lead, Contact, or Opportunity - mix and match per project
- Field mappings control sync direction per field: Jira→SF, SF→Jira, or bidirectional
- Value mappings translate status labels between systems - "In Progress" in Jira becomes "Working" in Salesforce
- Issue panel shows linked Salesforce record data on every Jira item in a bound project
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Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
SyncBridge - Salesforce Connector for Jira integrates with your Atlassian app
Version information
Version 2.0.0•for Jira Cloud
- Release date
- Aug 7th 2026
- Summary
- Salesforce-Jira auto-sync, bindings, field and value mapping
- Details
SyncBridge is now available on the Atlassian Marketplace for Jira Cloud.
- OAuth Client Credentials connection to Salesforce orgs, one-time admin setup, no per-user login required
- Bindings: link Jira spaces to Salesforce connections with per-space configuration
- Entity mappings: assign Jira work item types to Salesforce objects - Case, Lead, Contact, Opportunity
- Field mappings: configure which Jira fields sync to which Salesforce fields, with direction control (Jira→SF, SF→Jira, bidirectional)
- Value mappings: translate status and field values between systems (e.g. "In Progress" → "Working")
- Auto-Push: fires when a Jira work item is updated, Salesforce receives the change within seconds
- Auto-Create: creates a Salesforce record automatically when a matching Jira work item is filed
- Work item panel: Salesforce record fields visible on every Jira work item in a bound space
- Manual push and pull from the work item panel
- Works across company-managed and team-managed Jira spaces.
- Payment model
- Paid via Atlassian
- License type
- Commercial