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OIM for Bidirectional JSM and Jira Integration

works with Jira Cloud
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Key highlights of the appBidirectionally sync incidents, problems, issues, and more while preserving rich data with an AI-assisted, no-code setup

AI-assisted, no-code entity mapping

Map and synchronize Jira issue types, sub-task types, versions, and work logs with incidents, problems, change requests, and more. Configure everything through an AI-assisted, no-code GUI-based drag-and-drop interface.

Rich data synchronization with built-in recovery

Sync comments, attachments, inline content, @mentions, relationships, history, and custom fields. Automatic recovery preserves data integrity, prevents orphaned records, and minimizes disruption during outages.

Built to scale without slowing your systems

Unlike plugin-based integrations that consume system resources, OpsHub runs externally to support everything from small to large integrations without affecting the performance of Jira or JSM.

More details

  • Enterprise-grade security and compliance: Deliver trusted connectivity with end-to-end encryption, OAuth-based authentication, RBAC, detailed audit trails, and secure API protocols across cloud, and on-premises deployments.
  • Lower total cost of ownership: Reduce manual work and dependency on technical specialists by automating synchronization. Reduce integration maintenance, minimize human error, and maintain high accuracy with zero coding.

Frequently asked questions

Q: What data can OpsHub synchronize between Jira and Jira Service Management?

A: OpsHub synchronizes Jira issue types, sub-task types, versions, and work logs with Jira Service Management entities such as incidents, problems, change requests, and more.

Q: Does the OpsHub integration require plugins or custom scripts?

A: No. Configuration is entirely no-code, with reusable mappings and configurable synchronization rules without the need for scripting or plugins.

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Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy and security questionnaire has been filled by the partner

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 8.xfor Jira Cloud

Release date
Sep 4th 2026
Summary
Project and Issue movement
Details

For updates and bug fixes, refer to these release notes.

Payment model
Free
License type
Commercial

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