Free app
OVERALL RATINGS
INSTALLS
4
SUPPORT
- Partner Supported
Key highlights of the appSeamlessly sync Jira issues with Salesforce — keep your support, sales and dev teams aligned in real time
No-code setup, flexible field mapping
Connect Jira and Salesforce in minutes. Map any Salesforce standard or custom object field to any Jira field — no scripting, no middleware, and minimal configuration on either side.
Bi-directional sync, real-time tracking
Changes flow both ways between Jira issues and Salesforce cases or any custom object. Support sees engineering progress instantly — less escalation overhead, resolution status always current on both sides.
Create and link issues right from Salesforce
Agents search existing Jira issues, link or unlink them to cases, or create new ones with forms prefilled from Salesforce data — bugs, tasks, incidents, comments, and attachments included.
Supporting media
More details
ADL Connect links your Jira with Salesforce so Support and Engineering always see the same picture. Create or link Jira issues from Salesforce cases — or any standard or custom object — and let bi-directional sync keep fields, status, and comments current on both sides.
Map any Salesforce field to any Jira field in minutes, prefill issue forms with CRM data, and build workflows that create or update work items automatically. No code required.
Customers report faster first responses and quicker resolutions, supported by a team with a 98% satisfaction rating. Implementation and consulting services are available. Teams across industries — healthcare, legal, manufacturing, travel — rely on ADL products.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
ADL Connect - Free SFDC Connector integrates with your Atlassian app
Version information
Version 2.2.0•for Jira Cloud
- Release date
- Jul 6th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Free
- License type
- Commercial - no charge