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Customers have installed this app in at least 438 active instances.

    synapseRT - Test Management for Jira

    by Go2GroupTop Vendor
    Go2Group is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

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    for Jira Server 7.0.0 - 7.12.3 and more versions
    Versions available for Jira Server 4.0 - 6.4.14
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Go2Group supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Try it freeBuy it now

    Handle Test Management, Requirement Management inside Jira with the powerful synapseRT app for Jira

    Handle Test Management, Requirement Management inside Jira with the powerful synapseRT app for Jira

    Handle Test Management, Requirement Management inside Jira with the powerful synapseRT app for Jira

    Requirement Management

    Test Case Management

    Test Management

    Trace all the way from requirements to bugs. Also, manage requirement versioning and baselining.

    Organize and track Test Cases in a Tree Format with the help of Test Suites.

    Execute Test Cases in Cycles and track each Test Case Run independently.

    More details

    Simplified testing in Jira to provide end-to-end traceability for your teams to make decisions at every stage in the software lifecycle. Manage your complete testing process all within Jira. No disruption, greater visibility, and all efforts in a single tool to plan, track, and test for quality.

    synapseRT major features:

    • Organize/group test cases as tree
    • Import/export test cases with test steps
    • Test Parameters
    • Plan tests from test suites/requirement
    • Parallel execution of a test plan using test cycles
    • Create/link defects & attach artifacts to test execution
    • synapseRT test reports & gadgets
    • Requirement version, baseline, and suite to group related requirements
    • Requirement traceability matrix
    • Test coverage from requirement & coverage reports
    • JQL functions to search issues based on synapseRT data
    • Time Estimation & Forecasting
    • Integration with Bamboo & Jenkins - Automated Testing
    • External Import from Test Link
    • Localisation for German, French, Chinese, Japanese, Korean & Polish

    Book a demo

    Reviews for cloud

    (47)
    Sign in to write a review
    by Erick van Rijk on 2017-08-25
    We have been using synapseRT for over a year now without any major issues. It is a to-the-point tool that does what it needs to do: Test Management and QA. The interface integrates quite well with the overall JIRA workflow allowing for easy testing and reporting bugs. Another good benefit is the willingness of Go2Group to listen to the customer and implement features AND quickly fix issues that are found. Response of the customer support is quick and helpful as well. I would recommend this product for Requirement/Test management since the price-performance is hard to beat.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback!

    by Wayne Belshaw on 2017-08-12
    Our SQA team was using a large, complex test management utility previously. With our company transitioning, we have elected to move to more open and less expensive tools. After a review of plug-ins available with Jira (our selected primary system), we selected synapseRT in our POC for a variety of reasons: cost-feature-competitive, support of hierarchical test case structuring (suites), more intuitive test planning, API included as part of pricing and, most importantly, great support. We asked for an API addition and within a short time it was released to us and worked as expected. Highly recommend this plug-in.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback.

    by Victor Ewert on 2017-02-15
    I have been using synapseRT for a few months and have been very satisfied. Before purchasing this add-on, it did some head to head comparisons with other Test Management plugins, and I found synapseRT to be the best. The main reason I went with synapseRT, was that I found their terminology and workflow more intuitive, and matched closer our test practices. Since purchasing synapseRT I have been even more impressed with the customer support. I have received quick and helpful responses to my questions, and have even had some of my feature suggestions be included in the product. Overall I have been very satisfied.
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback.

    by yieryi on 2016-12-29
    Chinese Pin Yin: Zhe ge cha jian cong shi yong dao zheng shi cai gou, zai dao quan mian ying yong chi xu le yi nian ban de shi jian, zhe qi jian dui SynaspeRT de gan shou ke yi yong san ge ci: kuai su, shi yi he quan mian lai gai kuo, jv ti lai jiang: 1. Xiang ying kuai su, chan fang dui pin tai de shi yong, que xian deng zhi chi li du qiang da, neng gou zai jiao duan de shi jian nei gei chu you xiao de jie jue fang an, yi ji dui ping tai gong neng xing de bu chong; 2. SynpaseRT cha jian ke yi jiang ce shi guan li wan mei de yi zhi dao JIRA ping tai gong lai, zhen zheng jiang gong cheng ren wu de quan sheng ming zhou qi da tong, dui JIRA ping tai de ce shi guan li bu zu wan mei mi bu; 3. SynapseRT cha jian dui ce shi guan li gong neng fu gai fei chang quan mian, cong ce shi an li, zhou qi dao ji hua, er qie you duo zhong ce shi bao gao, neng gou hen hao de zhan xian ce shi guan li de quan zhou qi; 4. SynaspeRT zai ben shen gong neng zhi chi de ji chu shang, chong fen wei yong hu kao lv, jie ru le qi ta pin tai de yi xie an li guan li de jie kou, kai fang le xu yao de REST API, wei cha jian de tuo zhan zuo le hen hao de pu dian.
    Was this review helpful?YesNo
    Go2Group

    (Chinese Pin Yin): Xie Xie ni dui wo men chan pin de ping jia:)!

    (English): Thanks for your feedback!

    Translated the review to English as below:

    We spent around 1.5 years for evaluation, purchasing and applying SynapseRT to the whole organization, I would like to use three words to summarize the performance of SynapseRT: Fast, Suitable and Comprehensive.

    • Quick response from support team. Go2Group gave us a lot help on how to use the tool, able to provide very good solution within limited time period. They collected our feedback and improved the product accordingly. Thanks!
    • SynapseRT integrates 'Test Management' to JIRA platform seamlessly, it helps to complete the whole software DEV/QA life cycle right inside JIRA.
    • SynapseRT covers all aspects of 'Test Management' including Test Case Management, Test Plan and Test Cycle. In addition, it provides different types of Test Report. It helps us to manage the whole life cycle of Test Management just inside JIRA.
    • Besides the features offered by SynapseRT, it also provides some REST API to help user to extend its functionalities from outside. It helps user a lot especially our organization.
    by guy guy on 2016-11-07
    I have installed a trial version and I am very pleased with his capabilities. This tool supplies all of our requirements that are needed for our QA management and work flow. In addition, SynapseRT support is in a very high level. The support team is very responsive and productive. A new version of SynapseRT is released almost every month. In conclusion, after testing different tools and consulting with various managers. I strongly recommend SynapseRT as your next official tool for QA management.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Read more reviews

    Reviews for server

    (47)
    Sign in to write a review
    by Mokhriz Mohammed on 2017-11-28
    I would personally give good review for Go2Group - especially Cheney Ma, whom supporting me for some time. As on feature-wise, they are growing better from time to time
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback :).

    by Daniel Polan on 2017-11-15
    Evaluation of different test management Jira add-ons took a while, but it was worth the effort. We ended up with SynapseRT, which is in production for almost a year on the enterprise system development project and few others across the company. I really appreciate how straightforward it is in the testing process (terminology, testing workflow, settings) so everybody in the company is able to use it for the best without extra training. It provides nice reports and simple UI, supports requirements management and multiple level test suites. Unlike other add-ons, all the features we need are embedded, so it doesn't require purchasing any other supportive add-ons (e.g. for exporting test reports, dashboard gadgets, ...). We had and still have few issues, that negatively affect ease of use, but SynapseRT's support is helpful in resolving them (via workarounds or raising the priority for development). In general, the progress is quite nice so far. In general, it satisfies everybody from testers to managers and we are looking forward to upcoming updates.
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback :).

    by Erick van Rijk on 2017-08-25
    We have been using synapseRT for over a year now without any major issues. It is a to-the-point tool that does what it needs to do: Test Management and QA. The interface integrates quite well with the overall JIRA workflow allowing for easy testing and reporting bugs. Another good benefit is the willingness of Go2Group to listen to the customer and implement features AND quickly fix issues that are found. Response of the customer support is quick and helpful as well. I would recommend this product for Requirement/Test management since the price-performance is hard to beat.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback!

    by Wayne Belshaw on 2017-08-12
    Our SQA team was using a large, complex test management utility previously. With our company transitioning, we have elected to move to more open and less expensive tools. After a review of plug-ins available with Jira (our selected primary system), we selected synapseRT in our POC for a variety of reasons: cost-feature-competitive, support of hierarchical test case structuring (suites), more intuitive test planning, API included as part of pricing and, most importantly, great support. We asked for an API addition and within a short time it was released to us and worked as expected. Highly recommend this plug-in.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback.

    by Victor Ewert on 2017-02-15
    I have been using synapseRT for a few months and have been very satisfied. Before purchasing this add-on, it did some head to head comparisons with other Test Management plugins, and I found synapseRT to be the best. The main reason I went with synapseRT, was that I found their terminology and workflow more intuitive, and matched closer our test practices. Since purchasing synapseRT I have been even more impressed with the customer support. I have received quick and helpful responses to my questions, and have even had some of my feature suggestions be included in the product. Overall I have been very satisfied.
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback.

    Read more reviews

    Reviews for Data Center

    (47)
    Sign in to write a review
    by Erick van Rijk on 2017-08-25
    We have been using synapseRT for over a year now without any major issues. It is a to-the-point tool that does what it needs to do: Test Management and QA. The interface integrates quite well with the overall JIRA workflow allowing for easy testing and reporting bugs. Another good benefit is the willingness of Go2Group to listen to the customer and implement features AND quickly fix issues that are found. Response of the customer support is quick and helpful as well. I would recommend this product for Requirement/Test management since the price-performance is hard to beat.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback!

    by Wayne Belshaw on 2017-08-12
    Our SQA team was using a large, complex test management utility previously. With our company transitioning, we have elected to move to more open and less expensive tools. After a review of plug-ins available with Jira (our selected primary system), we selected synapseRT in our POC for a variety of reasons: cost-feature-competitive, support of hierarchical test case structuring (suites), more intuitive test planning, API included as part of pricing and, most importantly, great support. We asked for an API addition and within a short time it was released to us and worked as expected. Highly recommend this plug-in.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback.

    by Victor Ewert on 2017-02-15
    I have been using synapseRT for a few months and have been very satisfied. Before purchasing this add-on, it did some head to head comparisons with other Test Management plugins, and I found synapseRT to be the best. The main reason I went with synapseRT, was that I found their terminology and workflow more intuitive, and matched closer our test practices. Since purchasing synapseRT I have been even more impressed with the customer support. I have received quick and helpful responses to my questions, and have even had some of my feature suggestions be included in the product. Overall I have been very satisfied.
    Was this review helpful?YesNo
    Go2Group

    Thanks for your feedback.

    by yieryi on 2016-12-29
    Chinese Pin Yin: Zhe ge cha jian cong shi yong dao zheng shi cai gou, zai dao quan mian ying yong chi xu le yi nian ban de shi jian, zhe qi jian dui SynaspeRT de gan shou ke yi yong san ge ci: kuai su, shi yi he quan mian lai gai kuo, jv ti lai jiang: 1. Xiang ying kuai su, chan fang dui pin tai de shi yong, que xian deng zhi chi li du qiang da, neng gou zai jiao duan de shi jian nei gei chu you xiao de jie jue fang an, yi ji dui ping tai gong neng xing de bu chong; 2. SynpaseRT cha jian ke yi jiang ce shi guan li wan mei de yi zhi dao JIRA ping tai gong lai, zhen zheng jiang gong cheng ren wu de quan sheng ming zhou qi da tong, dui JIRA ping tai de ce shi guan li bu zu wan mei mi bu; 3. SynapseRT cha jian dui ce shi guan li gong neng fu gai fei chang quan mian, cong ce shi an li, zhou qi dao ji hua, er qie you duo zhong ce shi bao gao, neng gou hen hao de zhan xian ce shi guan li de quan zhou qi; 4. SynaspeRT zai ben shen gong neng zhi chi de ji chu shang, chong fen wei yong hu kao lv, jie ru le qi ta pin tai de yi xie an li guan li de jie kou, kai fang le xu yao de REST API, wei cha jian de tuo zhan zuo le hen hao de pu dian.
    Was this review helpful?YesNo
    Go2Group

    (Chinese Pin Yin): Xie Xie ni dui wo men chan pin de ping jia:)!

    (English): Thanks for your feedback!

    Translated the review to English as below:

    We spent around 1.5 years for evaluation, purchasing and applying SynapseRT to the whole organization, I would like to use three words to summarize the performance of SynapseRT: Fast, Suitable and Comprehensive.

    • Quick response from support team. Go2Group gave us a lot help on how to use the tool, able to provide very good solution within limited time period. They collected our feedback and improved the product accordingly. Thanks!
    • SynapseRT integrates 'Test Management' to JIRA platform seamlessly, it helps to complete the whole software DEV/QA life cycle right inside JIRA.
    • SynapseRT covers all aspects of 'Test Management' including Test Case Management, Test Plan and Test Cycle. In addition, it provides different types of Test Report. It helps us to manage the whole life cycle of Test Management just inside JIRA.
    • Besides the features offered by SynapseRT, it also provides some REST API to help user to extend its functionalities from outside. It helps user a lot especially our organization.
    by guy guy on 2016-11-07
    I have installed a trial version and I am very pleased with his capabilities. This tool supplies all of our requirements that are needed for our QA management and work flow. In addition, SynapseRT support is in a very high level. The support team is very responsive and productive. A new version of SynapseRT is released almost every month. In conclusion, after testing different tools and consulting with various managers. I strongly recommend SynapseRT as your next official tool for QA management.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Read more reviews

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$49050 users$990100 users$1,990250 users$3,990500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Go2Group is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 9.3.1 • Jira Server 7.0.0 - 7.12.3 • Released 2018-11-08

    Summary

    Patch release with bugs fixed

    Details

    A minor improvement is done as below:

    [Improvement][Test Cycle]: Support 'Tester' and 'Result' fields to be searched in JQL.

    • issue in testersOfCycle("username")
    • issue in resultsOfCycle("Result")

    Below two bugs are fixed:

    • SYNAPSENG-2873: Getting "oops" during simple open of our Requirements folder
    • SYNAPSENG-2867: [Customer][Import]: Test Case import doesn't work in any other language except English.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate synapseRT - Test Management for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for synapseRT - Test Management for Jira. You're prompted to log into MyAtlassian. synapseRT - Test Management for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older synapseRT - Test Management for Jira versions compatible with your instance, you can look through our version history page.

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