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AfterIncident for Jira Service Management

works with Jira Cloud

OVERALL RATINGS

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SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appTurn incident lessons into native Jira actions, evidence and human-led effectiveness reviews

Native actions linked to the incident

Create corrective and preventive actions with owners and due dates. Follow their native Jira workflow while preserving the source incident link. The Jira issues remain useful after app uninstall.

Evidence and human-led effectiveness reviews

Require evidence before scheduling a review. Inspect explainable recurrence candidates, confirm or dismiss their relevance, and record a human effectiveness result. Reopening preserves previous reviews.

See what still needs attention

Monitor open actions, overdue work, missing evidence, due reviews and partially effective or ineffective results. Dashboard data is filtered using the acting user’s Jira permissions.

More details

AfterIncident turns incident lessons into accountable Jira work. Create corrective and preventive actions with owners, due dates and native issue links. Require evidence before scheduling an effectiveness review, then inspect explainable recurrence candidates and record a human decision.

Configure workflows, evidence policies, review intervals and recurrence rules per project. Track overdue actions, missing evidence, due reviews and ineffective results in a permission-aware dashboard. Reopening preserves previous review history.

Built on Atlassian Forge with no external app backend or AI dependency. Native Jira issues remain the system of record. Includes diagnostics, audit history, identity erasure and administrator metadata cleanup. Requires an active Marketplace subscription or trial; privacy controls remain available without a license.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

AfterIncident for Jira Service Management integrates with your Atlassian app

Version information

Version 4.0.0•for Jira Cloud

Release date
Sep 1st 2026
Summary
Native corrective actions, evidence and human-led effectiveness reviews
Details

Initial paid release: native Jira corrective actions, evidence-gated implementation, scheduled effectiveness reviews, deterministic recurrence candidates, human review outcomes, audit history, project dashboard and administration. Server-side license enforcement supports subscriptions and trials. Privacy reporting and erasure remain available for inactive licenses.

Payment model
Paid via Atlassian
License type
Commercial

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