Autoticket for Sentry and Jira

by Integration Yard

works with Jira Cloud

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SUPPORT: Partner Supported

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Overview

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Installation

Key highlights of the appSentry→Jira sync that does not consume Jira Automation steps

Every Sentry error becomes a Jira ticket

A real Sentry test issue (STOREFRONT-E) became Jira work item SBT-13 about 23 seconds after the Sentry event, this run measured end to end. Layout is illustrative; field values are real.

Two-way status sync, both directions

Comment text is copied verbatim from SBT-13: "Sentry marked this resolved by Autoticket for Sentry and Jira. The Jira status was updated." Layout is illustrative, not a live screenshot.

Connect Sentry once, map projects per team

Field labels and layout match the app's real settings page (`src/frontend/index.jsx`); the Sentry organization slug and project values shown are the real current dev-install connection, acme-storefront / storefront.

More details

Autoticket’s Sentry-to-Jira sync runs on Forge, not Jira Automation rules, so it does not consume Automation steps (other rules on your site are unchanged). From 3 December 2026, Automation overage starts billing - this sync stays off that meter.

Sentry’s own Jira integration only auto-creates tickets on Business and Enterprise. Autoticket closes that Team-plan gap: every new issue becomes a Jira work item with stack, environment, release, event counts, user counts on issue-sourced tickets, and a Sentry link, with no duplicate tickets. Resolve either side and the other follows, with loop protection. Required custom fields use templates Sentry’s own app can’t fill. New tickets get an Agent brief, sentry_bridge data, and an agent-ready label if they qualify. Optional AI summary stays off by default. Built on Forge: secrets stay in encrypted storage; the only outside call is to Sentry. Docs: integrationyard.com/autoticket/docs/. Architecture: integrationyard.com/security/.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy and security questionnaire has been filled by the partner

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Autoticket for Sentry and Jira integrates with your Atlassian app

Version information

Version 2.6.0•for Jira Cloud

Release date: Nov 10th 2026
Summary: Agent-ready tickets: brief, pickup label, and structured issue data
Details: New work items include an Agent brief at the top of the description and a sentry_bridge issue property that agents can read. Tickets that have an in-app stack frame, a release, and severity at or above the project’s minimum also get the agent-ready pickup label. Status sync in both directions keeps that property data. No permission or setup changes; existing installs do not need to re-consent. Docs: https://integrationyard.com/autoticket/docs/agents/
Payment model: Paid via Atlassian
License type: Commercial