OpsLink - Grafana, Prometheus, & Datadog Alerts for Jira

OpsLink — Connect Your Monitoring Stack to Jira

Receive alerts from Grafana, Prometheus, PagerDuty, Datadog, New Relic, and Elastic. OpsLink auto-creates rich Jira issues,
deduplicates repeat alerts into a single ticket, and auto-resolves issues when alerts clear.

Why OpsLink:

• Smart Deduplication — One alert = one ticket. Repeat firings add comments, not duplicates.
• Auto-Resolve — Issues transition to Done when alerts recover. Works with any Jira workflow.
• 6 Sources, Zero Config — Auto-detects Grafana, Prometheus, PagerDuty, Datadog, New Relic, and Elastic from the payload.
• Rich Issues — Severity-based priorities, metadata tables, links back to your monitoring tool.
• Per-Project Settings — Own webhook URL, issue type, and priority mapping per project.
• Admin Controls — Org-wide defaults and enforcement across projects.
• Built on Forge — Runs entirely on Atlassian infrastructure. Your data never leaves.

Setup: Install, activate, copy webhook URL, paste into your monitoring tool.