Labels Management for JSM

by Come2Solution

works with Jira Cloud

OVERALL RATINGS
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SUPPORT: Partner Supported
TRUST SIGNALS

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Overview

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Privacy & Security

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Installation

Key highlights of the appLabels creation/delete in JSM request with color, search with label, export with label

Label

🏷️ Click + to create customer-prefixed labels, pick from color palette 🎨. Remove with X button. Color-coded labels appear instantly in request view, synced across all Jira.

Search

🔍 Advanced multi-column search across requests! Filter by key, summary, status, labels, or requester. 📅 Date filtering with before/after/range options. Real-time results with sortable columns.

Export

📤 Export all request data to CSV with comments, attachments, and metadata. 🔍 Expand any row to see deep details: description, activity history, approvals, and shared users. Real-time refresh.

More details

🏷️ Customer Labels Manager for Jira Service Management

Transform how you manage customer requests with intelligent, color-coded labels! . 🎨

Key Capabilities:

Smart Label Management - Add/remove customer-prefixed labels with a beautiful color picker interface
Unified Request Dashboard - View all your customer requests in one place, including those where you're reporter, creator, or participant 🤝
Deep Request Insights - Expand any request to see description, comments, attachments, approvals status, and complete activity history 🔍
Advanced Search - Filter requests by key, summary, status, labels, requester, or date ranges 📅
Full Data Export - Export comprehensive CSV with all request details, comments, and metadata for reporting 📊

Perfect for service desk teams managing customer interactions across multiple projects. Built with React and Atlassian Forge, it seamlessly integrates into JSM portals while respecting permissions and security. ⚡

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Labels Management for JSM integrates with your Atlassian app

Version information

Version 2.4.0•for Jira Cloud

Release date: Feb 27th 2026
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial