Free app
OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
Key highlights of the appFind the right KMS Lighthouse answer for any Jira issue, without leaving the ticket or logging in again
Supporting media
More details
KMS Lighthouse for Jira puts your knowledge base where agents work. Open any Jira or Jira Service Management issue and instantly see the right answer for the customer's question: the AI Answer with its source articles, plus the author-curated Quick Answer from KMS Lighthouse. Search with type-ahead suggestions, read full articles inline (tabs, tables, images, and glossary terms), and walk customers through interactive scenarios step by step. Insert an answer into the ticket as a comment or copy it in one click, and see active Breaking News right in the panel. Each Jira user is signed in to KMS Lighthouse automatically and securely on the server side, with no separate login, popups, or cookies.
Admins configure the environment URL, shared secret, and user mapping from an in-product settings screen. Multi-language support follows your KMS Lighthouse content.
Requires a KMS Lighthouse subscription.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
KMS Lighthouse for Jira integrates with your Atlassian app
Version information
Version 2.12.0•for Jira Cloud
- Release date
- Jul 14th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Free
- License type
- Commercial