OVERALL RATINGS
INSTALLS
3
SUPPORT
- Partner Supported
Key highlights of the appManage users, licenses and inactivity across your Atlassian Cloud. Export JSM customers and organizations by project
Monitor your organization in one place
Real-time dashboard with user statistics, app usage across Confluence, Jira, and JSM, and inactivity alerts (warning/overdue) to identify users needing attention for proactive account management.
Browse, filter, and bulk-manage users/customers
Manage users with product filters for Confluence, Jira Service Management, and Jira. Bulk actions to deactivate, reactivate, grant, or revoke access. Includes search, space filtering, export, and persistent selection.
Configure API key, thresholds & protected accounts
Settings tab to configure your API key, view organization and directory details, set per-app inactivity thresholds for Confluence, Jira, and Jira Service Management, manage protected accounts, and save or delete the key.
Supporting media
Editions
This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.
Standard
Onboard your team and scale fast
Includes:
User Lifecycle Dashboard
User Directory with Search & Filters
Bulk Account Actions
Product Access Management
CSV / Excel Export
Advanced
Unlock the full range of app features
Everything from Standard, plus:
Priority Support
More details
26 Languages Supported — English, French, German, Spanish, Italian, Portuguese, Dutch, Swedish, Danish, Norwegian, Finnish, Polish, Czech, Slovak, Hungarian, Romanian, Estonian, Turkish, Russian, Ukrainian, Thai, Vietnamese, Japanese, Korean, Chinese (Simplified), Chinese (Traditional).
Built on Atlassian Forge — Runs entirely on Atlassian's secure cloud infrastructure. No external servers, no third-party data transfers. All data stays within Atlassian's ecosystem.
Admin-Only Access — Restricted to Jira organisation administrators at the platform level. Your data is only accessible to authorized admins.
GDPR Compliant — Minimal data storage, full export and deletion capabilities, complete audit trail of every administrative action.
Works Across Products — Manage users from Jira and Confluence in a single unified dashboard.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
User Account Manager (Bulk User Actions & Customer Export) integrates with your Atlassian app
Version information
Version 3.0.0•for Jira Cloud
- Release date
- Oct 1st 2026
- Summary
- A redesigned, unified Dashboard and Users experience
- Details
- Redesigned the Dashboard and Users tabs into a single, unified screen with an admin-style layout, compact stat cards, and streamlined filters.
- Faster users loading
- Faster project member loading.
- Added per-app Warning/Overdue filters on the Apps usage cards.
- Clicking a Warning/Overdue shortcut now shows exactly the users matching that filter, with unrelated filters reset for an accurate view.
- Cleaner result and confirmation modals
- Payment model
- Paid via Atlassian
- License type
- Commercial