OVERALL RATINGS
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appThreaded Comments, Star rated and color labeled Comments, Searchable Comments
🧵 Threaded Comments
🧵 Keep conversations organized with Threaded Comments! Follow replies in context, and never lose track of important discussions. ⭐ Rate comments, 🏷️ add labels, and switch seamlessly between Thread and Table
🎧 Built for Jira Service Management (JSM)
Empower JSM user with ⭐ comment ratings, 🏷️ color-coded labels, and fast organization tools. Quickly identify important discussions, prioritize responses, and manage customer conversations with clarity and efficiency.
🔍 Find exactly what you need in seconds
🔍 Find exactly what you need in seconds! Advanced Search and powerful filters help you locate comments by content, author, date, labels, ratings, attachments, and visibility. 📊 Export results
More details
Advanced Comments transforms standard Jira comments into a powerful collaboration and knowledge management platform. Built for both Jira Software and Jira Service Management (JSM), it helps teams manage large volumes of discussions with ease.
🧵 Threaded Conversations keep replies organized and in context, making it easy to follow complex discussions without losing important details. Users can instantly switch between Thread View and Table View for the best reading experience.
🔒 JSM Internal Notes Support clearly separates agent-only discussions from customer-facing comments, enabling secure collaboration while maintaining a professional customer experience.
🔍 Advanced Search & Filtering allows users to search by content, author, date, rating, labels, visibility, attachments, and comment type.
🏷️ Smart Labels, Ratings & Stars help teams categorize, prioritize, and highlight critical information.
📊 Export & Reporting
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Advanced Comments for Jira and JSM integrates with your Atlassian app
Version information
Version 3.4.0•for Jira Cloud
- Release date
- Jun 7th 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial