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Portal Governance for JSM

works with Jira Cloud

OVERALL RATINGS

INSTALLS

2

SUPPORT

  • Partner Supported

TRUST SIGNALS

Showing details for Cloud

Key highlights of the appAudit who can reach every JSM portal — customers, organizations, agent grants

More details

Portal Governance for JSM is built for admins and auditors who need evidence, not screenshots. Runs entirely on Atlassian Forge, with no external servers and no data egress, eligible for the Runs on Atlassian badge. Read-only: the app changes nothing in Jira Service Management. Free for instances up to 10 users, then a clear per-agent price with standard Atlassian volume tiers. From Katabarwa Labs, small single-purpose governance tools that run entirely inside your tenant.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Portal Governance for JSM integrates with your Atlassian app

Version information

Version 3.0.0for Jira Cloud

Release date
Aug 11th 2026
Summary
First public release — per-desk portal access matrix + drift, CSV export
Details

Initial public release: daily scan of every service desk; per-desk access matrix covering portal customers, organization grants with membership rollups, and Service Desk Team agents classified direct vs group; exposure flags for deactivated agents, empty organizations, and empty portals; drift diff between runs; one-click CSV export.

Payment model
Paid via Atlassian
License type
Commercial

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