OVERALL RATINGS
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appAudit who can reach every JSM portal — customers, organizations, agent grants
The per-desk access matrix JSM never gave you
For every service desk: direct customers, organization grants with membership rolled up, and agents classified direct versus group.
Exposure flags that point at real risk
Deactivated accounts still on the Service Desk Team role, access flowing through drifting groups, empty organization grants, and empty portals.
Drift between scans, plus one-click CSV export
Every daily scan is diffed against the last: grants added and removed per desk. The full access matrix exports as clean CSV.
More details
Portal Governance for JSM is built for admins and auditors who need evidence, not screenshots. Runs entirely on Atlassian Forge, with no external servers and no data egress, eligible for the Runs on Atlassian badge. Read-only: the app changes nothing in Jira Service Management. Free for instances up to 10 users, then a clear per-agent price with standard Atlassian volume tiers. From Katabarwa Labs, small single-purpose governance tools that run entirely inside your tenant.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Portal Governance for JSM integrates with your Atlassian app
Version information
Version 3.5.0•for Jira Cloud
- Release date
- Sep 1st 2026
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial