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Key highlights of the appAutomate self-healing workflows by connecting Jira alerts to real-time actions across your DevOps and IT service tools
Self-healing automation for Jira incidents
Automatically trigger no-code remediation workflows from Jira or Opsgenie alerts to diagnose issues, take action, and post resolution results back to Jira—no manual effort required.
SLA-based escalation and auto-resolution
Monitor SLA thresholds and trigger auto-resolution workflows before breaches occur. If remediation fails, Autom Mate escalates incidents intelligently to meet service targets.
External orchestration with zero UI impact
Autom Mate runs outside Jira and communicates securely via APIs and webhooks—no UI injection, no REST load on pages, and no performance impact on core Jira functionality.
More details
Trusted by global IT teams, Autom Mate powers self-healing workflows for Jira Service Management by turning alerts into automated resolutions. Recognized for innovation in IT process automation, the platform supports multi-language environments including English, Turkish, and German. Customers praise its intuitive no-code interface, rapid deployment, and robust integrations with tools like 4me, Opsgenie, AWS, Datadog, and Microsoft 365. One customer noted: “Autom Mate reduced our incident resolution time by over 60% without writing a single line of code.” The platform is SOC 2–ready, built with enterprise-grade security, and designed for seamless scalability.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1000040•for Confluence Cloud, Jira Cloud
- Release date
- Jan 29th 2026
- Summary
- Launch of self-healing automation for Jira Service Management
- Details
🚀 Introduced self-healing workflows for Jira Service Management
🔁 Bi-directional ticket sync between Jira and external systems (e.g., 4me)
⚙️ No-code runbook automation triggered by Opsgenie or Jira alerts
⏱️ SLA-aware escalation logic with fallback and retry support
📩 Automatic resolution status updates back to Jira and Slack
🔐 Secure integration via REST APIs and webhooks (no UI injection)
- Payment model
- Paid via Vendor
- License type
- Commercial