Integrated HR service management with JSM

Eficode delivers integrated HR service management (HRSM) solutions powered by Atlassian and Onward, built on Jira Service Management (JSM). This solution connects HR, IT, and operations, aiming to enhance collaboration and workflow efficiency across the entire service delivery lifecycle. Key components like OnLink and OnRamp provide integrations to numerous HR systems (e.g., Workday, SAP SuccessFactors) for smoother automation and flexible task management, particularly for workflows such as employee onboarding and offboarding.
Benefits include a better employee experience, improved visibility across departments, and ease of use, with data flowing into a single source of truth. The solution automates access provisioning through integrations with identity management solutions like Okta and Azure AD, minimizing human error and accelerating processes. It also leverages JSM Assets for managing employee data, streamlining approval processes based on hierarchy and ensuring compliance.