Automate IT Operations for Jira Service Management
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appStreamline IT Operations Now Unlock JSM-powered automation for seamless workflows
Observe: Real-time insights across systems
Aggregate logs, events, and metrics to detect anomalies and gain full visibility across hybrid environments - enabling faster issue detection and proactive IT service monitoring.
Engage: Smarter incident response
AI correlates incidents, enriches tickets, and automates triage - so teams prioritize faster, reduce noise, and collaborate more effectively across functions.
Act: Automate resolution workflows
Trigger self-healing actions, auto-create tickets, and reduce MTTR through automated scripts and virtual agents - boosting efficiency and minimizing downtime.
More details
iZeno's AIOps-powered framework transforms IT service management by combining observability, intelligent engagement, and automated action. With Jira Service Management, teams can reduce alert fatigue, improve incident response time, and resolve issues faster through data-driven decision-making. The "Observe, Engage, Act" model helps IT teams work proactively, leveraging machine learning to detect anomalies, automate ticket triage, and trigger self-healing workflows. This reduces manual workload, enhances collaboration, and elevates the overall service experience.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
License Agreement
This app is licensed under the Standard Agreement.
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1•for Jira Cloud, Jira Cloud 10.7.2
- Release date
- Jul 22nd 2025
- Summary
- Automate IT Operations with AIOps for Jira Service Management
- Details
Contact for more details.
- Payment model
- Paid via Vendor
- License type
- Commercial