AI Ticket Assistant

The app is really good and specially for Incident management team, it would be really great if there can be feature that could summarize the entire incident or issue into an executive summary to be shared with management. I feel the integration of that would be better so as an issue is worked the executive summary can be generated.

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  Deviniti

  Hi there!

  Thank you very much for your positive feedback! We're glad to hear that the app is helpful for your team. Your suggestion about adding an executive summary feature is excellent, and we’ll consider it. If you'd like to discuss this idea or any other needs in more detail, please don’t hesitate to reach out through the Customer Portal - we’d be happy to chat!

  Best Regards

  Deviniti Support Team

Good app making work so handy

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  Deviniti

  Hi Priyanka!

  Thank you so much for your wonderful review! Your kind words truly mean a lot to us. If you ever have any questions or need a hand with anything, please don't hesitate to reach out - we're here to help!

  Best regards,

  Deviniti Support Team