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User Identity Accessor for Jira Cloud

works with Jira Cloud

Free app

OVERALL RATINGS

INSTALLS

2

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appSecurely access Jira user emails via API for integrations

More details

Secure Jira User Email Access for Integrations (e.g., Agentspace)

User Identity Accessor for Jira Cloud enables external systems to securely retrieve Jira user emails via Account IDs, even if email visibility is restricted.

Features:

  • Secure POST Web Trigger
  • Admin-Configured API Key Authentication (via Forge Secrets)
  • Bulk Account ID Lookup
  • Built on Atlassian Forge

Workflow:

  1. Admin: Configures a unique API key (from your external service) in the app's Jira settings.
  2. Connector: Sends a POST request to the app's web trigger URL with the X-Api-Key header and a JSON body: { "accountIds": ["id1", "id2"] }.
  3. App: Validates the key, fetches emails using Jira's API, and returns [{"accountId": "id1", "emailAddress": "user@example.com"}].

Security: The API key is stored securely. Admins are responsible for key lifecycle.

Privacy: Emails are retrieved on-demand and not stored by this app.

Support: Google LLC provides support for this version of the app.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

User Identity Accessor for Jira Cloud integrates with your Atlassian app

Version information

Version 2.0.0for Jira Cloud

Release date
Dec 20th 2025
Summary
Initial release of User Identity Accessor for Jira Cloud
Details

Initial public release of User Identity Accessor for Jira Cloud.

Features:

  • Provides a secure web trigger endpoint for external systems to fetch Jira user email addresses based on Account IDs.
  • Admin-configurable API key authentication for the web trigger, stored securely using Forge secrets.
  • Supports bulk lookup of user emails.
  • Simple admin page within Jira for API key configuration and viewing the web trigger URL.
  • Built on the Atlassian Forge platform for reliability and security within Jira Cloud.
Payment model
Free
License type
Commercial - no charge

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