Screendesk - Screen Recording

works with Jira Cloud

Free app

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Overview

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Privacy & Security

Support

Installation

Key highlights of the appRequest screen recordings from your customers. Perfect for support teams

Trusted by leading companies like Workable, GitBook, Ideagen, and Retool.
Customers report 45% faster resolution times, 3x improved agent productivity, and 92% customer satisfaction.
Features professional screen recording with annotations, blur sensitive content, live video calls, and seamless integrations with Zendesk, Intercom, and Help Scout.
Supports global teams with enterprise-grade security. "Screendesk has been a game-changer for our remote support workflow" - GitBook. "

App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
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Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

This app is not part of the Marketplace Bug Bounty program.

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Screendesk - Screen Recording integrates with your Atlassian app

Version 2.2.0•for Jira Cloud

Release date: Jul 9th 2025
Summary: This release represents a production-ready version of Screendesk
Details: 🎉 What's New in 1.2.9
Enhanced Customer Portal: Complete integration with Jira Service Management portals
Security Improvements: Full compliance with Atlassian security requirements
Performance Optimizations: Faster loading and improved reliability
Better Error Handling: More informative error messages and recovery options
Documentation Updates: Comprehensive setup and troubleshooting guides
Payment model: Free
License type: Commercial - no charge