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Incident Reports

works with Jira Cloud

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  • Partner Supported

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Key highlights of the appTurn Jira data into shareable, professional reports in multiple formats

watch Incident Reports video

Export details about the incidents in a few clicks

Select a project, sort by issue type (e.g., request, problem, or incident) and status (e.g., blocked, canceled, or open), and include key fields, like status changes, root cause, start and end dates, and many more.

Four export formats with clear, aesthetic output

Incident Reports lets you export data from Jira into customizable reports in multiple formats, including HTML, CSV, DOCX and XLSX.

Prepare and add your own docx template

Add up to 10 custom DOCX templates with your company details like logo, footer, and formatting. Simply add your template to the administrative panel to get the report you need on your corporate template.

More details

Are you looking for a plugin that will create and export incident report from Jira to HTML, CSV, DOC, and XLSX? Look no further!

📜 Create reports based on your own templates, filter data with criteria, and generate clear summaries with a single click – all available in both Basic and JQL modes.

With just a few clicks, you can create:

  • Excel spreadsheets for advanced analysis
  • DOCX reports for formal documentation (with your custom templates)
  • CSV files for integrations or backup
  • HTML exports for quick sharing

Easily include the following in your reports:

  • Status category changes
  • Root cause / Workaround
  • Recently viewed issues
  • Start / End dates
  • Remaining and original estimates
  • Project overview status
  • Story points / Story point estimates
  • Time spent / Remaining
  • Blocked / Submitted / Open forms and total number of forms
  • Work category / Ratio
  • Satisfaction date / First response date
  • Created / Updated dates
  • Description / Summary / Environment
  • Epic name / Color
  • Issue color

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • License Agreement

    This app is licensed under the Standard Agreement and Hawatel's .

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Incident Reports integrates with your Atlassian app

Version information

Version 3.0.0for Jira Cloud

Release date
Oct 29th 2025
Summary
Required scopes changed
Details

Required scopes changed:

  • Removed: manage:servicedesk-customer
Payment model
Paid via Atlassian
License type
Commercial

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