Skip to:

Marketplace

Service Desk Anonymous Request

works with Jira Data Center 9.17.5 - 10.3.2

OVERALL RATINGS

INSTALLS

1

SUPPORT

  • Partner Supported

Key highlights of the appAnonymous issue reporting for HR, compliance, and internal concerns

Submit anonymously with one click

Adds a “Create Anonymously” option to the portal, letting users raise sensitive tickets without fear — perfect for reporting misconduct, harassment, or compliance concerns.

Reporter identity fully hidden

Tickets are submitted via a designated service user. The reporter’s identity is not shown to agents or in ticket history — ensuring true anonymity and safety for the submitter.

Track and report anonymous cases

Use built-in Jira reports and dashboards to monitor anonymous tickets by category, department, or resolution — perfect for tracking compliance trends and internal risks.

More details

Service Desk Anonymous Request gives your team a simple, secure way to handle anonymous internal reports. Built for organizations that prioritize integrity and compliance, it ensures reporters stay fully anonymous, while still enabling responsible follow-up. Submissions are created through a clearly marked portal option and use a generic account for full anonymity. Jira’s built-in reporting features can be used to track anonymous ticket trends — no extra analytics tools needed. English supported. Ideal for regulated industries or companies with internal risk monitoring practices.

Resources

  • Download

    Get the .jar file downloaded to your system

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.0.1for Jira Data Center 9.17.5 - 10.3.2

Release date
May 28th 2025
Summary
Initial version Compatible with Jira Data Center v.9.12.2 - v.10.4
Details

Service Desk Anonymous Request lets internal users submit tickets anonymously through the portal. Sensitive issues are routed via a service user, keeping identities hidden from agents — ideal for HR, compliance, and whistleblowing.

Payment model
Paid via Atlassian

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow