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Service Desk Anonymous Request

works with Jira Data Center 9.12.17 - 10.7.3 and more

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Key highlights of the appAnonymous issue reporting for HR, compliance, and internal concerns

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Submit anonymously with one click

Adds a “Create Anonymously” option to the portal, letting users raise sensitive tickets without fear — perfect for reporting misconduct, harassment, or compliance concerns.

Reporter identity fully hidden

Tickets are submitted via a designated service user. The reporter’s identity is not shown to agents or in ticket history — ensuring true anonymity and safety for the submitter.

Track and report anonymous cases

Use built-in Jira reports and dashboards to monitor anonymous tickets by category, department, or resolution — perfect for tracking compliance trends and internal risks.

More details

Service Desk Anonymous Request gives your team a simple, secure way to handle anonymous internal reports. Built for organizations that prioritize integrity and compliance, it ensures reporters stay fully anonymous, while still enabling responsible follow-up. Submissions are created through a clearly marked portal option and use a generic account for full anonymity. Jira’s built-in reporting features can be used to track anonymous ticket trends — no extra analytics tools needed. English supported. Ideal for regulated industries or companies with internal risk monitoring practices.

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

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Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.0.2for Jira Data Center 9.12.17 - 10.7.3

Release date
Jun 25th 2025
Summary
Compatibility update for Jira 10.7.1
Details

Service Desk Anonymous Request lets internal users submit tickets anonymously through the portal. Sensitive issues are routed via a service user, keeping identities hidden from agents — ideal for HR, compliance, and whistleblowing.

Payment model
Paid via Atlassian
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