OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
Key highlights of the appGive JSM agents instant access to key Jira features and skip the queue with just a click
More details
Our app bridges the gap between developers and support by bringing essential Jira capabilities a click away to JSM agents. With a single click, JSM agents can update ticket statuses, control comment visibility, edit linked Jira fields, and admins can manage agent permissions with precision—no more switching contexts or waiting in queues.
Praised by early adopters for its simplicity and speed, the app has quickly become a go-to solution for teams looking to streamline collaboration between support and engineering.
💬 “A game-changer for developer productivity”—Beta user
Whether you're scaling support or tightening dev-feedback loops, this tool gives your team the power to move faster and stay aligned.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
JSM Elevator integrates with your Atlassian product
Version information
Version 1.0.2-AC•for Jira Cloud
- Release date
- Apr 8th 2025
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial