OVERALL RATINGS
INSTALLS
5
SUPPORT
- Partner Supported
Key highlights of the appStreamline the request and approval process for elevated access managed by BeyondTrust Privilege Management
More details
For Privilege Management Cloud customers who use Jira Service Management to manage IT-related tickets, this integration services both application and admin requests, allowing end-users to make requests for approval directly into Jira as a ticket. Jira service desk professionals can then respond to end users from within the ticket as an approval or denial.
Not only does this integration allow end-users to ask for the elevation of applications and privileges, it also allows service desk professionals to approve privileges and give end-users access they need to do their jobs.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
BeyondTrust Privilege Management Integration for Jira integrates with your Atlassian app
Version information
Version 3.5.0•for Jira Cloud
- Release date
- Feb 20th 2026
- Summary
- Added support for Admin requests
- Details
- This version expands capabilities to include the ability to manage Admin Access requests in addition to the already supported Application Access requests
- There is also a new, optional, feature which can be enabled and configured that will have the app attempt to transition / resolve tickets once a decision has been submitted. Note that this is best-effort and should work with standard flows, but more customized workflow may not be compatible
- Updated the library used for encryption and included migration logic (so no configuration is lost). The next release will remove the previous library
- Payment model
- Paid via Atlassian
- License type
- Commercial