OVERALL RATINGS
INSTALLS
30
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appKnow who actually viewed every work item (issue), when, and how often - searchable right in JQL
See Who's Actually Engaged
✅ Who viewed a work item, how often, when
✅ Confirm a work item was actually reviewed — not just assigned
✅ Spot who's ignoring it
✅ Full, searchable visit history
Track Engagement Over Any Time Period
✅ Filter activity by day, week, month, quarter, year — or any custom range
✅ See whether engagement is rising or dropping over time
✅ Drill into a detailed, per-visit log for any period
Catch What's Slipping Through the Cracks
✅ Search by total views, last viewer, or last view date
✅ Filter for issues nobody's reviewed recently
✅ Build queries the same way as any other Jira field
Supporting media
More details
Issue Views Tracker turns every Jira work item (issue) into a searchable record of who looked at it, when, and how often - so you're never left wondering whether something critical actually got seen.
Use cases:
- Confirm stakeholder approval before a critical release ships
- Audit sensitive tickets - security incidents, legal, compliance - and prove who reviewed them
- Spot work items that are assigned but nobody's actually opening
- Verify escalated support tickets are picked up within SLA
Available data:
- Who last accessed a work item, and when, plus time elapsed since
- Total view count and full visitor summary
- Detailed visit log for any selected date range, including unique visitors
JQL searchable data:
- Views count, last viewer, last view date
- List of users who've seen the work item
Stop guessing who's seen what. Install Issue Views Tracker and get a clear, searchable view history on every Jira work item.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Issue Views Tracker for Jira integrates with your Atlassian app
Version information
Version 3.3.0•for Jira Cloud
- Release date
- Sep 17th 2026
- Summary
- Performance and reliability improvements, plus security updates
- Details
Bug fixes:
- Fixed an issue where temporary network errors could incorrectly reset view statistics
- Improved error handling so a failure in one part of the tracking process no longer affects the other
- Fixed a display issue in the loading state of some statistics cards
Improvements:
- Improved app performance and reduced resource usage
- Updated underlying platform components to their latest, most secure versions
- Removed an unused app permission
New features:
- None in this release — this update focuses on performance, reliability, and security
- Payment model
- Paid via Atlassian
- License type
- Commercial