OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appCreate custom SLA rules and start tracking and reporting your service level agreements
Create Custom Rules
Easily create your custom SLA rules ⚙️ and define business hours ⏰ to keep your team on track and customers satisfied!
Custom Fields & Exporting
Ready-to-use custom fields that can be used in the issue navigator. and make reporting📈 and exporting 📤 a breeze!
Dashboards & Gadgets
Easy SLA offers flexible, ready-to-use gadgets that you can add to your dashboards for reporting 📊 📈!
More details
Create your rule in 3 simple steps:
- Define Jira projects and issue types for which it applies
- Select the start, stop and (optional) pause trigger
- Set your business hours for the specific rule
That’s it! All new work items will now be assigned a matching rule.
To start tracking and reporting on your SLA goals, go to your dashboard and configure our gadgets. They are easily adjustable and should suite your needs. Need help or require a different form of reporting? We’re always here to support: info@solidini.com
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Easy SLA integrates with your Atlassian product
Version information
Version 3.1.0•for Jira Cloud
- Release date
- Feb 17th 2025
- Summary
- Payment model changed
- Details
App is now paid via Atlassian.
- Payment model
- Paid via Atlassian
- License type
- Commercial