Skip to:

Entra ID Connect for JSM

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appSeamlessly integrate Azure AD (Entra) user data into JSM's Assets for usage throughout your Atlassian CMDB

watch Entra ID Connect for JSM video

Unified Entra ID User and Group Management for JSM

​Introducing Entra ID Connect – the bridge between Microsoft Entra ID and Atlassian JSM. The app that easily syncs user data and automates common user & group tasks.

Automate Entra ID user & group updates from rules

Add the ability to make Entra ID changes from your automation rules, including resetting passwords, updating users, and adding/removing from security groups 

Scheduled Imports into your JSM Assets schema

Run automatic imports on an hourly, daily, or weekly basis with Azure AD (Entra) Connect, ensuring your data is current without the need for manual intervention. Bring convenience and efficiency to your data management.​

More details

The Entra ID Connect app is a powerful integration tool that seamlessly connects Microsoft Entra ID (formerly Azure AD) with Jira Service Management (JSM). This app enhances your IT service management by enabling: 

  • Import of Entra ID User and Group information into JSM Assets: Have the Entra ID data available for use within JSM.  
  • Automated User Provisioning: Streamline user management by automatically syncing user data between Entra ID and JSM. 
  • Enable and Disable user accounts from JSM: Automate offboarding and onboarding of users 
  • Password Reset: Allow Service Desk Agents to reset Entra ID passwords directly through JSM. 
  • Add/Remove users from Entra ID Groups: Easily manage group memberships within Entra ID from JSM. 
  • Updating Entra ID Attributes: Keep user attributes up-to-date in Entra ID from JSM 

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Entra ID Connect for JSM integrates with your Atlassian product

Version information

Version 3.0.0for Jira Cloud

Release date
Feb 17th 2025
Summary
Initial Release
Details

Initial Release

Payment model
Paid via Atlassian
License type
Commercial

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow