Free app
OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
Key highlights of the appUse generative AI and your company’s product knowledge to streamline ticket responses right within Jira
Embrace.ai right in your JIRA environment
Users can make the most of Embrace without leaving the JIRA environment. Use generative AI to streamline ticket responses with confidence around accuracy, security, and privacy.
Deliver Embrace.ai where you need it
Use Embrace.ai from within JIRA, in Slack or Teams, on your website using our widget or chatbot, or to other locations using our API. Deployment is fast, easy, and flexible.
Unlock all of your knowledge content
Embrace.ai makes it easy to leverage content from Confluence with our pre-built integration. But also you can draw from Zendesk Guide, Notion, Google Doc, and other content across a wide range of file types.
More details
Embrace.ai helps you get even more from your existing JIRA investment.
Leverage generative AI to both deflect and answer customer inquiries
- Use generative AI to streamline ticket responses.
- Deliver access to Embrace within JIRA, via Slack and Teams, on your website, within your product, and more. Leverage our integrations, pre-built user interfaces, and API.
- Unlock your knowledgebase for true self-service using conversational AI.
Build on-the-fly knowledgebases
- Draw from your knowledge content wherever it lives.
- Pre-built integrations to Confluence, Zendesk Knowledgebase/Guide, Notion, Google docs, and more.
- Build multiple knowledge collections for different purposes.
Build new knowledge content
- Turn ticket exchanges into knowledgebase articles.
Gain automated insights into common customer issues and their sentiments
- Understand the topics most commonly asked about.
- Leverage automated customer sentiment scoring.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Embrace Embedded integrates with your Atlassian product
Version information
Version 2.6.0•for Jira Cloud
- Release date
- Feb 21st 2025
- Summary
- Initial release
- Details
Initial release
- Payment model
- Free
- License type
- Commercial