OVERALL RATINGS
INSTALLS
2
SUPPORT
- Partner Supported
Key highlights of the appContinually monitor and improve issue health, streamlining delivery of high-quality work
Tailor rules to your team
Health Check Rules can be enabled or disabled and some rules offer additional configuration to further tailor them to your team’s ways of working.
See issue health at glance
Issue health is evaluated on each change and shows which rules were run, which were skipped, which failed and why, as well as the overall risk rating for the issue.
Easily find risky issues
The `Risk Level` custom field added by TicketCoach can be used in JQL to search for high risk issues. Use it in your saved queries, quick filters, board filters, colour coding queries and more.
Supporting media
More details
Our flagship feature is Issue Health Checks, a powerful way to identify which of your active issues are at at risk of delay or defect.
Health Checks are based on rules that can be enabled and configured to align with your team’s ways of working and check things like:
- Has a Due Date been set and is it current?
- Is the issue assigned to someone?
- Has the issue been In progress longer than allowed for that issue type?
- Has the issue been in progress more times than allowed?
- Has the Due Date or Sprint changed more times than allowed while in progress?
Health Checks are displayed on issues in Projects that have been configured with TicketCoach and the resulting Risk Level is available to query via JQL to power quick filters, dashboards and board filters.
TicketCoach is designed for teams who want to get better at how they deliver, not just what they deliver.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
TicketCoach for Jira integrates with your Atlassian product
Version information
Version 3.4.0•for Jira Cloud
- Release date
- Feb 17th 2025
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial