Free app
OVERALL RATINGS
SUPPORT
- Unsupported
Key highlights of the appRich and reliable data sync between Jira and ServiceNow for tables, tasks, tests, steps, comments, attachments, links and more
Bidirectional ServiceNow and Jira sync
Keeps tables, tests, sprints, and add-on data synced both ways. Preserves HTML/Wiki formats, maps ServiceNow Assignment Groups to Jira Projects, and syncs comments, attachments, links, mentions, rich text, and history
Configure your Jira ServiceNow integration easily
Avoid custom code or webhook-heavy setups. Configure integrations without scripts. Using native APIs and no-code setup, OIM lets you integrate 10 or 1000+projects without slowing end-systems. Book a free demo slot.
Reliable Jira and ServiceNow sync
Manage field-level conflicts, retries failed updates, and logs errors to keep data consistent across systems. Using an eventual consistency model, OIM ensures every entity and update reaches the target as intended.
More details
Q1) Can OpsHub provide AI-assisted setup for ServiceNow Jira integration?
Ans 1) Yes, OpsHub uses its MCP Server to provide AI-assisted integration management through natural language. It can help configure mappings, monitor sync health, troubleshoot failures, and perform administrative tasks.
Q2) Can ServiceNow integrate with Jira or other non-ServiceNow tools?
Ans 2) Yes. ServiceNow can be integrated with Jira and other supported applications using OIM, which provides configurable mappings and synchronization workflows between systems.
Q3) Can OIM synchronize custom fields between Jira and ServiceNow?
Ans 3) Yes. OIM supports mapping both standard and custom fields between Jira and ServiceNow including catalogue items. You can configure how fields and their values are synchronized through a no-code interface, without custom scripting
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 8.X•for Jira Cloud
- Release date
- Sep 9th 2026
- Summary
- Support for Entity Mention, User Mention, Issue & Project Movement
- Details
Please refer to these release notes for latest enhancements and bug fixes.
- Payment model
- Free
- License type
- Commercial