OVERALL RATINGS
INSTALLS
3
SUPPORT
- Partner Supported
Key highlights of the appAI-powered HubSpot customer insights directly inside Jira Service Management

AI suggested replies for faster support
Let the agent draft clear, professional responses based on the ticket and HubSpot history. Agents can review, edit, and send replies in seconds, guided by the in chat help menu when they need ideas.
Summarized HubSpot emails notes and tasks
See associated emails, notes and tasks from HubSpot summarized in one view. The agent lists key details for each item so support teams quickly understand what has already happened before replying.
Customer profile and companies from HubSpot
Display the customer’s HubSpot profile together with associated companies, domains and key dates. Agents get context about who they are helping and which accounts are involved inside Jira Service Management.
More details
New Features
- Interactive Help Menu: Users can now type "help" or "show help" to instantly view all available commands and capabilities
- Enhanced Conversation Starters: Added help command to conversation starters for better discoverability
Improvements
- Improved user onboarding with clear command examples
- Better agent capability visibility for support teams
- Streamlined user experience with comprehensive help documentation
This update makes it easier for support teams to discover and utilize all HubSpot integration features directly within Jira Service Management tickets.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
AH Agent for HubSpot integrates with your Atlassian app
Version information
Version 2.2.0•for Jira Cloud
- Release date
- Dec 11th 2025
- Summary
- Minor version update
- Details
What's New in Version 2.2.0
Interactive Help Menu 🎉
Get instant guidance on how to use the agent! Simply type "help" or "show help" in any conversation to see:
- Complete list of available commands
- Examples of how to retrieve customer data
- Quick tips for filtering by date ranges
Enhanced User Experience
- New conversation starter: "What can this agent do? (help)"
- Clearer command examples throughout
- Improved agent responsiveness
How to Use the Help Feature
- Open any Jira Service Management ticket
- Invoke the AH Agent for HubSpot
- Type "help", "show help", or click the help conversation starter
- View all available commands and examples
All existing features continue to work seamlessly, including customer profile retrieval, call history, meetings, tasks, notes, emails, and deals from HubSpot.
- Payment model
- Paid via Atlassian
- License type
- Commercial