Work & Maintenance Scheduler (WMS)

A simple yet sophisticated scheduler with some extra support.
We schedule due dates and maintenance windows, not issue creation.

Key features:

• Use liquid templates to specify dynamic creation of work items in detail.
• Create schedules with flexible patterns & override of template values.
• Remote systems integration (currently NinjaOne, with more to come), with a customisable scope work item panel.
• Import and export all settings and schedules.
• Detailed change log.

Extras for Jira Service Management:

• Define scope with Organizations and Affected Services.
• Support of Jira Asset Customs fields - static and dynamic AQL selection
• Use Request Types in addition.

Use case: IT service providers and MSPs.
We support you during monthly system patching activities by providing transparency on the assets in scope, as defined by the schedule. For NinjaOne, this includes device state, as well as a direct link. In addition, you can put e.g. all devices into maintenance mode with a single click.