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Service Portal for Jira

works with Jira Data Center 9.4.0 - 10.3.4 and more

OVERALL RATINGS

INSTALLS

3

SUPPORT

  • Partner Supported

Key highlights of the appThe Service Portal for Jira is a product that supports service requests for Jira users

Service Portal Main

The service portal is a portal for fulfilling requests from customers or internal users, and the screen consists of the following.

Create Request

To create a request in the service portal, select a request type. The request type appears in a pop-up form as follows

Customer Request View

Request View is a feature that allows you to communicate with the requestor after the request has been made. Generally, this can be done based on comments, and comments support tables, images, attached files, etc.

Supporting media

More details

Service Portal for Jira Data Center has a service portal feature that allows users to create request tickets and the ability to set up that service portal.

  • Custom Request Portal
  • Request classification function
  • Search request type
  • Request Type Category Function
  • Request creation function
  • Request Type View Ability
  • Request list function
  • Shortcut function
  • Korean/English support function
  • Request panel feature on issues

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.1.4-jira10for Jira Data Center 9.4.0 - 10.3.4

Release date
May 15th 2025
Summary
Release Data Center - 1.1.4-jira10
Details

Check License logic

Payment model
Paid via Atlassian
Explore all Data Center versions