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Freshdesk by Freshworks

works with Jira Cloud

Free app

OVERALL RATINGS

INSTALLS

130

SUPPORT

  • Unsupported

Showing details for Cloud

Key highlights of the appSeamlessly link Jira issues to Freshdesk tickets and enable two-way updates for efficient collaboration

More details

Display the linked Freshdesk ticket directly within the widget, allowing users to view important ticket field information at a glance. The fields displayed in the widget can be easily configured and customized by admins through the app’s settings panel.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Freshdesk by Freshworks integrates with your Atlassian app

Version information

Version 2.2.0for Jira Cloud

Release date
Jul 28th 2025
Summary
Minor version update
Details
Minor version update
Payment model
Free
License type
Commercial - no charge

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